Brio USA Inc., with a manufacturing facility in Rochester, N.Y., announced that it is now servicing door and window manufacturers as well as fabricators on a direct basis. The company, which sells architectural sliding and folding door hardware and retractable screens for residential and commercial applications, previously sold its products through distribution agreements.
“It is important to understand the needs of your customers,” says Kevin O’Connor, president of Brio USA. “Having a direct unfiltered link to our account base will allow Brio USA Inc. to fully understand the issues that concern our customers and be in a better position to respond accordingly.”
The company will now offer a range of services, from a technical solution requiring new product development, to making sure orders have the shortest lead time possible so inventories can be minimized.