PPG Industries’ flat glass business launched a fully redesigned and updated version of its online order entry, inventory review and shipment tracking system for its clear, tinted and coated glass products.
The site, called GlassNET, now features a more colorful customer interface, as well as expanded functionality for glass ordering, inventory search and shipment tracking. New features include the abilities to hold and accumulate glass orders until they reach truckload quantities and to purchase made-to-order glass products not typically in inventory.
According to the company, customers also can monitor the status of their shipments, review and download invoices, and print packing lists to match with orders delivered to their sites. A new “specials” portal offers customers an opportunity to order glass in excess inventories at discounted prices, while another screen enables them to arrange for pick-up of metal shipping racks.
Customers using the site can update their profiles and shipping information, retrieve contact information for their sales representatives or check the GlassNET newsfeed for PPG glass-related announcements.
“Consumers value the ability to order products online when retailers make it easy for them to do so,” says Mark Seeton, PPG director of sales, flat glass. “Our goal is to provide the same level of ease and functionality for our business customers, so it made sense to involve them in the site-creation process. GlassNET is designed from the ground up to make working with PPG easier than ever.”