Volume 3, Issue 1,
January/April 2001


CONTENTS


Features

Seeing the Lite - Turn to page 24 for a look at the NHTSA’s attempts to utilize enhanced sidelite glazing to save lives.

Time for a Change - Tired of customers requesting replacements and not being able to offer them? Find out how other technicians have successfully added auto glass replacement on to their repair businesses.

Something for Everyone - New products, educational opportunities and valuable networking time were among the offerings of the SEMA 2000 show.


columns

Customer Service - tips for quality service

Independent's Day - an iga viewpoint

NAGS Notes - hot topics


Departments

AGRReports - breaking news

Insurance Talk - policy briefs

The Showroom - new products

The Cutting Edge - new car installations

Independents' Days 

Price Points
- competitive pricing

Industry Insiders - people in the news

 


Windshield and Glass Repair

WGRReports - repair news 

Tech Tips - helpful hints

NWRA Update - association viewpoint

Expert Advice - pros who know