Volume 4, Issue 1, January - February 2002


CONTENTS


Features

Donít Mess with Texas - Two former auto glass shop owners were recently indicted in the Texas Supreme Court for price-fixing.

 Booming Business - PPG recently made several personnel changes. Click to see how this could affect you.

Gazing into the Crystal Ball  - A look at the current trends of the industry as we enter 2002.


columns

Customer Service - tips for quality service

NAGS Notes - hot topics


Departments

AGRReports - breaking news

Off the Line - news from the factory

The Showroom - new products

Insurance Talk - insurance briefs

The Cutting Edge - new car installations

On the Road - calendar of events

Industry Insiders - people in the news

Price Points
- competitive pricing


Windshield and Glass Repair

WGRReports - repair news 

Tech Tips - helpful hints

NWRA Update - association viewpoipnt