Volume 4, Issue 3, May/June 2002
Up to Standards - The AGRSS standard for auto glass replacements is released for the first time since its finalization.
The ‘D’ Word - Is the industry’s discounting problem reaching a plateau, or is it just getting worse?
The Strongest Link - The National Windshield Repair Association's Annual Conference in Orlando, Fla., brought together technicians from a variety of windshield repair companies.
- hot topics
The Law - legal notes
Customer Service - tips for quality service
Off The Line - news about OE glass & autos
The Cutting Edge
- new car installations
AGRReports - breaking news
The Showroom - new products
Insurance Talk - policy briefs
Industry Insiders - people in the news
On the Road - calendar of events
Windshield and Glass Repair
WGRReports - repair news
Expert Advice - pros who know
Tech Tips - helpful hints