Volume 4, Issue 4, July/August 2002
See what the industry's players are saying about the recent suit filed by Diamond Triumph against Safelite, and how steering practices are affecting their businesses across the country.
Minnesota Auto Glass Companies Heal
Minnesota's Better Business Bureau recently set auto glass advertising standards, which could soon make their way across the nation.
Back to the Future
Les Shaver takes a look at the latest NAGS price changes and what the industry is saying about them.
See what you missed at the Independent Glass Associationís Glass Show and Convention, held in Orlando, Fla., April 4-6.
Field of Vision - letter from the editor
Independent's Day - an iga viewpoint
Safety Sense - preventative measures
Customer Service - tips for quality service
NAGS Notes - hot topics
AGRReports - breaking news
Off the Line - oem news from detroit
On the Road - calendar of events
Industry Insiders - people in the news
The Cutting Edge - new car installations
Windshield and Glass Repair
Expert Advice - pros who know
Tech Tips - helpful hints