Volume 5, Issue 3, May/June 2003


CONTENTS


Features


Seeking Safety
Find out why you should join the 400 auto glass facilities that have already taken a stand for safety and registered with the Auto Glass Replacement Safety Standard (AGRSS).

Roll Call

The Gold Rush to Independents' Day
Auto glass shops around the nation descended upon Reno, Nev., in February for the Independent Glass Association's "Independents' Days." 


columns

Field of Vision - letter from the editor

Customer Service - tips for quality service

NAGS Notes - hot topics

Safety Sense - preventative measures

Independent's Day - an iga viewpoint


Departments


AGRReports - breaking news

Insurance Talk - policy briefs

Off the Line - oem news from Detroit

Price Points  - competitive pricing

Industry Insider - people in the news

The Cutting Edge - new car installations


Windshield and Glass Repair


Expert Advice - pros who know

Repair Talk - thoughts from the shop

WGRReports - repair news