Volume 5, Issue 4,                                                     
July/August 2003

 

 

 


CONTENTS


Features

Invasion of the Body Shops
In recent years, body shops have begun entering the world 
of glass replacement. Turn to page 24 to see what the glass industry is saying about the trend.

Return of the Clones?
DNA was the major buzzword at this year’s Detroit Auto Show. Are the latest vehicles actually clones, though, or just distant relatives to the vehicles 
of the past?

Curing Lamp, Please!
Glass Surgeon in Williamston, N.C., is a growing repair company that started as a one-man shop. Find out how Woody Andrews ended up in the business and what keeps him there today.

A Time for Peace
See what you missed at the 2003 National Windshield Repair Association Conference in Las Vegas, February 21-22.


columns

Field of Vision - letter from the editor

NAGS Notes - hot topics

Independent's Day - an iga viewpoint

Customer Service - tips for quality service


Departments


Off the Line - oem news from Detroit

AGRReports
- breaking news

Insurance Talk - policy briefs

Showroom - new products

On the Road - calendar of events

Industry Insider - people in the news

The Cutting Edge - new car installations


Windshield and Glass Repair


Expert Advice - pros who know

Ask the Doctor - tech tips

WGRReports - repair news