Volume 5, Issue 4,
July/August 2003
CONTENTS
Invasion of the Body Shops
In recent years, body shops have begun entering the world
of glass replacement. Turn to page 24 to see what the glass industry is saying about the trend.
Return of the Clones?
DNA was the major buzzword at this year’s Detroit Auto Show. Are the latest vehicles actually clones, though, or just distant relatives to the vehicles
of the past?
Curing Lamp, Please!
Glass Surgeon in Williamston, N.C., is a growing repair company that started as a one-man shop. Find out how Woody Andrews ended up in
the business and what keeps him there today.
A Time for Peace
See what you missed at the 2003 National Windshield Repair Association Conference in
Las Vegas, February 21-22.
Field of Vision - letter from the editor
NAGS Notes - hot topics
Independent's Day - an iga viewpoint
Customer
Service - tips for quality service
Off the
Line - oem news from Detroit
AGRReports
- breaking news
Insurance Talk
- policy briefs
Showroom - new products
On the Road - calendar of events
Industry Insider - people in the news
The
Cutting Edge - new car installations
Windshield and Glass Repair
Expert Advice -
pros who know
Ask the Doctor
- tech tips
WGRReports - repair news