Volume 6, Issue 4,
Mystery Solved - The Chicago Group unveils itself and the industry reacts.
Wes Topping Explains it All - Founding member of the Chicago Group discusses the planning and formulas behind the movement.
Together Again - Independent glass shop owners gather at the annual IGA conference and trade show.
Field of Vision - letter from the editor
Customer Service - tips for quality service
Independent's Day - an IGA viewpoint
NAGS Notes - hot topics
The Cutting Edge - new car installation
Insiders - people in the news
AGRReports - breaking news
Showroom - new products
Windshield and Glass Repair
WGRReports - repair news
Talk - thoughts from the shop
Expert Advice - pros who know