Volume 6, Issue 5,
September/October 2004
Volume 6, Issue 5,
September/October 2004
CONTENTS
Yellow Ribbons - A team of auto glass techs is actively replacing windshields for the U.S. Military in the war zones of Iraq. A look at what they face every day.
Inside Belron: A Special Report - Belron, the largest auto glass company in the world, provided AGRR magazine with unprecedented access to its operations. AGRR visited retail locations in four countries, the Eurofitter competition, the company's world headquarters and its main call center in Bedford, U.K.
"It is a Market We'll Come Back To -Gary Lubner, the CEO of the world's largest, AGR company, talks about his company's next steps in the States, the future and what really happened with Safelite.
It's Show Time! -Trade-show season is warming up. Check out the fare offered at the National Auto Glass Conference, NACE and SEMA.
Field of Vision - letter from the editor
Customer Service - tips for quality service
Trainer's Corner - on-the-job tips
Independent's Day - an IGA viewpoint
Mailbox
- letters
Off
the Line - oem news from Detroit
Industry
Insiders - people in the news
AGRReports
- breaking news
Showroom - new products
On the Road - calendar of events
Windshield and Glass Repair
WGRReports
- repair news
Tech
Tips - helpful hints