Volume 6, Issue 2,                                                     
March/April 2004

CONTENTS

FEATURES

The State of Plastic Sidelites, Part IV - see how the rage in polycarbonate and trilaminate sidelites could affect your business.

The Phoenix Rising - an update on the latest NAGS rebalancing - what the publisher is doing and what the industry is saying about it.

Back to the Future - see what new glass concepts were unveiled at this year's 2004 Detroit Auto Show, along with some of the other latest trends in car manufacturing.

On the Offensive - see what you missed at this year's National Windshield Repair Association conference in Orlando, FL, January 17-18.

columns

Field of Vision - letter from the editor

Al Speaks - a ceo's perspective

Customer Service - tips for quality service

Departments

Mailbox - letters

AGRReports - breaking news

The Showroom - new products

The Cutting Edge - new car installations

Industry Insider - people in the news

Windshield and Glass Repair

Tech Tips - helpful hints

WGRReports - repair news