Volume 7, Issue 5 
  September/October 2005


CONTENTS


FEATURES

Getting a Fix on Mouldings:
The Market has seen an increase in the number of suppliers as well as price changes.

AGRSS Conference Set for Las Vegas:
First ever conference will be held October 16-17 at the Rio All Suites in Las Vegas.

Go for the Gold:
First Auto Glass Industry Technician Olympics set for next month in Las Vegas.

Sail Away, the Management Conference, Cruise to Alaska:
Finding fun and knowledge on the high seas (as well as some terrific scenery).

Cash on the Line for Repairers:
The State Farm decision has multiple implications for the industry.

COLUMNS

Field of Vision Letter from the Editor

Customer Service  Tips for quality service

Independent's Day  -  An IGA Viewpoint

Off the Line - the OEM Glass perspective


DEPARTMENTS

Dear AGRR - Letters

The Cutting Edge - New Car Installations

What Works for Me - Practical Advice

The Showroom - New Products

AGRR Reports - Breaking News

AGRSS News - AGR Safety Standard News

Industry Insiders - People in the News

Off the Line - OEM News from Detroit

On the Road - Calendar of Events

The Showcase - Directory of Suppliers

Advertising Index - List of Advertisers


WINDSHIELD AND GLASS REPAIR

WGRReports - Repair News

Tech Tips - Helpful Hints


AGRR
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