Volume 8, Issue 1 
  January/February 2006


CONTENTS


— Features —

Repair All About It
Tenth Annual NWRA Conference will also be in Las Vegas—check out the agenda on page 30.

Finding and Keeping Technicians

The industry’s perpetual problem. It’s difficult and many shops prefer hiring their own.

First Auto Glass Technician Olympics Showcases the Industry’s Best
The first-ever competition featured 24 installers from all parts of the country in a closely-matched display of skills.

Up Close and Personal: The Olympics Competitors
A look at the 24 technicians who took part in the Las Vegas competition.

Detroit Looks Back
This year’s North American International Auto Show saw manufacturers introducing retro vehicles.

Columns


Field of Vision         letter from the editor

Customer Service         tips for quality service

Off the Line         the oem glass perspective


Departments


Mailbox         letters

What Works for Me         practical advice

AGRReports         breaking news

AGRSS News         agr safety glass news
    
Industry Insiders         people in the news

The Showroom         new products


Windshield and Glass Repair


WGRReports         repair news

Repair Talk         thoughts from the shop

Side Lites         guest opinion

Critical Information        the retail manger's and owner's perspective

 


AGRR
© Copyright 2006 Key Communications Inc. All rights reserved. No reproduction of any type without expressed written permission.