Volume 8, Issue 3 
  May/June 2006


CONTENTS


Features

Westward Ho!
The National Auto Glass Conference & Expo is to be held at Marriott resort in Tucson.

Auto Glass Show Exhibitor Preview
A look at what companies will have on display in Tucson.

Bum Steer?
The insurance industry has its say on its relationship with the AGRR industry.

The "S" Word
A look at steering and its impact on the industry.

Spot the Break-Even Point
Here's how to figure out this crucial piece of information that shows when you're making a profit.

Columns


Field of Vision         letter from the editor

Customer Service         tips for quality service

Off the Line        the oem glass perspective

Side Lites        guest opinion

Cutting Edge        new car installations

View from the Driver's Seat         the retail perspective


Departments


What Worked for MeTM        practical advice

AGRReports         breaking news

Industry Insiders         people in the news


Windshield and Glass Repair


Repair Talk        NWRA Conference Coverage

Expert Advice        pros who know

Tech Tips         helpful hints

Repair Round Up         repair news


AGRR
Copyright 2006 Key Communications Inc. All rights reserved. No reproduction of any type without expressed written permission.