Volume 9, Issue 4 August/September 2007
Volume 9, Issue 4
August/September 2007
CONTENTS
Illegal Interference
When the networks came to the auto glass industry in the 1990s, agents were supposed to disappear from the decision-making process. In many cases, they have. But many glass shops continue to court those that influence their
customers.
The Finish
Line
Take a look at this year’s Third Annual Auto Glass Technician Olympics and Second Annual Walt Gorman Memorial Windshield Repair
Olympics.
Canada Dry
Canadian insurance business for auto glass shops has nearly dissipated in certain provinces over the last few years. Turn to page 34 for an inside look at this
market.
ROLAGS
Revisited
The Repair of Laminated Auto Glass Standard (ROLAGS) recently was accepted as an official Standard by the American National Standards Institute, eliciting much excitement from industry members.
Legislation legal update
AGRR
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