Volume 9, Issue 1 
  January/February 2007


CONTENTS


ó Features ó

Insurance Showdown
Glass shops see fewer jobs.

Raising the Roof
Onsite report on the North American International Auto Show in Detroit.

Safety First
AGRSS Conference focuses on the important role vehicle glass plays.

Quest for Gold
Auto Glass Technician Olympics highlight of Auto Glass Week in Las Vegas.

A Homerun for NACE
Auto Glass Expo @ NACE new addition to world's largest collision repair 

The New State Farm Program
Bob Bischoff talks about State Farmís new Customized Offer program.

Fun in Florida
National Auto Glass Conference being held in Orlando in February.

Hitting the Jackpot
NWRA holds conference in Las Vegas.

Striking Gold
First-ever technician repair Olympics held in Las Vegas.

Columns


Field of Vision     letter from the editor

Customer Service    tips for quality service

Trainer's Corner     on-the-job tips


Departments


AGRReports         breaking news     

The Showroom        new products


Windshield and Glass Repair


WGRReports      repair news


AGRR
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