
Volume 9, Issue 2
March/April/May 2007
CONTENTS
Diversify
Diversification isn’t easy, but it can be profitable.
We Don’t Have a Magic
Wand
AGRR offers an exclusive interview with Gary Lubner.
Price Squeeze
Insurers put the clamps on payouts.
Agents of
Change
Glass shops have long contended steering is robbing them of business. Three men are trying to change
that.
Glass Shops See Fewer
Jobs
AGR shops are seeing less insurance work and fight fewer jobs.
How to Find New
Customers
In the never ending pursuit of customers, the face to face approach is often the
strategy.
High Anxiety
Executives from the auto glass industry gathered in Orlando for the National Auto Glass
Conference.
Repair: The Judge’s
View
Jay Bickford tackles the repair business and the industry’s Windshield Repair Olympics.
AGRR
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