Volume 9, Issue 5   October 2007

CONTENTS

— Features —

Rusted Root
When you find corrosion on a vehicle’s pinchweld, who should pay for it—the insurer of the vehicle, the customer or your shop?

Destination Las Vegas
Mark your calendar and plan your schedule for this week’s Auto Glass Week™ in Las Vegas. Also, get a sneak preview of the products that will be on display at the Auto Glass Expo @ NACE.

• Auto Glass Week Schedule
• Contestant Close Up: Troy Haney

Feeling Minnesota
The Auto Glass Replacement Safety Standards Council held its first-ever consumer education program in Rochester, Minn., on August 8. 

Three Trends in Mouldings
Check out the latest trends in the moulding sector and where it is headed.

Repair Under Attack
Find out what the National Windshield Repair Association (NWRA) knows so far about a possible auto glass repair standard and how it is responding.

Columns

Field of Vision     letter from the editor

Customer Service   tips for quality service

Independent's Day   an iga viewpoint

NAGS Notes   hot topics

Sidelites   questions and answers

Driving Technology  today's business practices

Departments

Mailbox      letters 

AGRReports      breaking news     

Insurance Talk      policy briefs  

Price Points         competitive pricing 

The Showroom   new products

Off the Line   oem news from detroit

Industry Insiders   people in the news

Avocations        life beyond the auto glass business

Windshield and Glass Repair

Repair Under Attack    feature article

Repair RoundUp     NWRA reports

WGRReports     repair news

AGRR
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