Volume 11, Issue
3   May/June 2009


CONTENTS


— Features —

Crossing Over
Have you ever considered what business might be like if you decided to stop participating on networks? A number of glass show owners have done just that. Turn to page 24 for a look at this phenomenon.

Spring Auto Glass Show™ Preview
Are you looking for a new repair system, glass offering or software system? What about a new replacement tool? Many of these will be launched at this year's Spring Auto Glass Show in Fort Myers, Fla., May 12-14.

A One-Stop Shop
Auto One in Brighton, Mich., has continually added new products and services to its offering over the years--while also expanding both its corporate stores and franchise system. See how the owners have accomplished this.

To the Market
If your company is looking for a new way to market your service, or tips on websites, television advertising and more, look no further than page 36.

Columns


Field of Vision   letter from the editor

Driving Technology  today’s business practices

Customer Service  tips for quality service

Independent's Day     an IGA viewpoint

The Law    legal notes

Departments


AGRReports        breaking news    

AGRSS News      the latest in safety 

Legislation    legal updates

Insurance Talk     policy briefs

Price Points  competitive pricing

Industry Insiders   people in the news

Showroom   new products

Avocations        life beyond the auto glass business


Windshield and Glass Repair

Tech Tips    helpful hints

WGRReports          repair news


AGRR
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