Volume 11, Issue - November/December 2009

CONTENTS

— Features —

Products and More
Check out the latest tools and products available to help you in your business.

California Cool?
Find out the latest on the upcoming California energy-efficient auto glass regulations and how they might affect your business.

Belron Makes a Boom
Belron US has been particularly busy this fall with acquisitions and a new TV campaign. See the latest and how it is impacting the industry at large.

A New Era
The repair industry has seen several boons in recent years that have helped it to grow. Still, there are hurdles to cross. Turn to page 32.

Columns

Field of Vision letter from the editor
Customer Service tips for quality service
Driving Technology today’s business practices
Independent’s Day an iga viewpoint

Departments

AGRReports breaking news
AGRSS News the latest in safety
Insurance Talk policy briefs
The Showroom new products
Price Points industry stats
Industry Insiders people in the news
Avocations life beyond the auto glass business

Windshield and Glass Repair

Repair Round-Up nwra update
Tech Tips helpful hints
WGRReports repair news

AGRR
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