Volume 12, Issue
1  January/February 2010


CONTENTS


— Features —

The News of the Decade
Over the last 10 years the industry has undergone many evolutions and milestones. Check out the top 10 of these and how they’ve impacted the business on page 18.


Movers and Shakers
AGRR magazine has compiled a list of some of the industry’s most influential participants.Turn to page 28 to see who made the list.



Columns

Field of Vision letter from the editor
Customer Service tips for quality service
Trainer's Corner on-th-job tips

Departments

AGRReports breaking news
The Showroom new products
Price Points industry stats
Industry Insiders people in the news
Avocations life beyond the auto glass business


Windshield and Glass Repair

Repair Round-Up nwra update
WGRReports repair news



AGRR
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