Volume 13, Issue
4  July-August 2011


CONTENTS


— Features —

Auto Glass Week™ 2011
Look to page 21 for a complete guide to this year’s Auto Glass Week, September 15-17 in Memphis, Tenn.


In Motion
Need some tips for dealing with the challenges of mobile service? Turn to page 32.


Carlex + Carlite = Confidence
Central Glass president Shu Sarasawa and Carlex Glass America executive vice president Jim Shepherd recently sat down with AGRR™ magazine to discuss the company’s recent major acquisition, future investments and more.


“Standing Start”

United Kingdom-based Auto Windscreens recently was revived under new ownership. See what’s in store for the company.


Auto Addition
An inside look at some auto glass businesses that have successfully added new services amidst the down economy.

 

Columns

Field of Vision from the editor
The Cutting Edge new car installations
Supply Chain Dynamics inside distribution
Customer Service tips for quality service


Departments

AGRReports breaking news
AGRSS® News the latest in safety
Around the World international issues
Insurance Talk policy briefs
Price Points competitive pricing and stats
The Showroom new products
Industry Insiders people in the news
Avocations life beyond the auto glass business


Windshield and Glass Repair

WGRReports repair news
Repair Round-Up nwra reports

AGRR
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