
Volume 14, Issue 6 November/December
2012
CONTENTS
A
New Business Itch to Scratch?
Auto glass companies who have done windshield scratch repair for decades are
finding flat glass scratch removal to be a different world, but a good new source
of revenue.
Auto
Glass Week in Review
Attendees at Auto Glass Week™ 2012 came to Louisville, Ky., ready to learn;
from business tips and association updates to new product launches and the repair
and replacement competitions, this jam-packed event held something for everyone.
Traveling
on the Road to Recovery
Auto glass experts analyze the previous year based on the economy, miles driven
and weather to better predict what to expect in 2013.
Network
Values
How do auto glass networks determine where they’ll refer a glass repair or replacement?
How do they aim to offer value to their clients? Read on for insight into how
your auto glass networks work.
A+
Add Ons
These tools can help you expand your business to repairing dents and dings beyond
the windshield.
Columns
Cutting
Edge new car installations
Customer
Service tips for quality service
Departments
AGRReports
breaking news
Price
Points competitive pricing and stats
Insurance
Talk policy briefs
The
Showroom new products
Industry
Insiders people in the news
Windshield
and Glass Repair
Ask
the Doctor helpful hints
WGRReports
repair news