
Volume
15, Issue 1 - January/February 2013
CONTENTS
The
Case of Spontaneously Shattering Sunroofs
With the increasing rate of spontaneous shattering sunroofs on the rise, industry
experts are attempting to pinpoint the cause.
A
Tale of Adaptation
Since its creation, the timeline of windshields displays the growth and transformation
of auto glass manufacturing. Now with the incorporation of technology, windshield
installers need to evaluate how their roles must adapt.
Gizmos
and Gadgets
Leveraging the latest industry software can strengthen customer interaction
as well as improve the daily functions in auto glass shops.
Walking
the Walk
The question is which comes first: higher quality through industry standards,
or the insurance industry’s support of higher quality repairs?
Columns
Field
of Vision from the editor
Cutting
Edge new car installations
Customer
Service tips for quality service
Departments
AGRReports
breaking news
AGSC
News the latest in safety
The
Showroom new products
Industry
Insiders people in the news
Price
Points competitive pricing and stats
Windshield
and Glass Repair
Walking
the Walk feature
WGRReports
repair news