Volume 15, Issue 6- November/December 2013


CONTENTS


— Features —

Coverage of Auto Glass Week™'13
Danny Kale of Glasspro Inc. in Summerville, S.C., took home this year’s gold medal for replacement, while Braulio Lopez of Repair and Go-Espana S.L. in Lugo-Galicia, Spain, snagged the gold medal for repair.

Window Film: Small Investment, Big Profit
Are you looking to diversify your business? Learn how adding window film installation to an auto glass company can help drive up profits.

Others of Invention: Tools
AGRR™ magazine asked auto glass technicians which tools they could not do without. Find out what editors discovered.

Where is the AGRR Industry Headed?
Garry Golden, a futurist with futurethink LLC, applies his study of social change to the AGRR industry and comes up with a few possible paths the insurance industry could take.

Columns
Field of Vision from the editor
Customer Service tips for quality service
Cutting Edge new car installations


Departments
AGRReports breaking news
Insurance Talk policy briefs
Price Points competitive pricing and stats
Off the Line oem news from detroit
Showroom new products

Windshield and Glass Repair
WGRReports repair news
Repair Round-Up NWRA reports
Off the Line news from detroit

AGRR
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