Volume 9, Issue 5 - October 2007

WGR Reports
repair news

STANDARDS
Work on ROLAGS Expands
The committee for the Repair of Laminated Auto Glass Standard (ROLAGS) now is working to develop a standard for windshield repair resins. In light of this development, Keith Beveridge, chair of the product performance subcommittee and senior vice president for the Savage, Minn.-based NOVUS, took some time to answer a few questions from AGRR magazine about the development of the new standard. 

AGRR: What type of resin standard is ROLAGS working to develop? 
KB: The mission of the product performance subcommittee would be to replace at least part (if not all) of Section 11 of the current ROLAGS standard. Section 11 references the test procedures used in the Australian/New Zealand windshield repair standard (AS/NZS 2366.2:1999). We would like to replace this reference with new North American product performance requirements and/or testing procedures. This standard will likely be for both chip and crack repairs. 

AGRR: Is the plan to submit it to the American National Standards Institute (ANSI) also? 
KB: This is a decision of the ROLAGS Committee. They can reject, amend or accept the Product Performance subcommittee’s recommendation. I would expect that the most likely scenario will be [that] the product performance subcommittee recommends a Part 2 to the ROLAGS standard (as AGRSS [the Automotive Replacement Safety Standards Committee] has done).

AGRR: What types of characteristics of resins will the standard address? 
KB
: It is too early to tell because the product performance subcommittee is trying to start at the beginning and decide what is relevant and what is not. I imagine we will be looking at adhesion, color, clarity, effects of weathering, abrasion resistance, etc. 

AGRR: Is there an expected date of completion for the standard? 
KB: It is too early to tell as the product performance subcommittee has only had one meeting. However, I expect this will take at least 18 months depending upon how many meetings we will need to finish our recommendation and then answer any questions of the full ROLAGS committee. It will then need to follow the ANSI approval process, which takes something like one year by the time you go to public comments, answer comments and send out any changes for additional public comments (as/if applicable). 

PROGRAMS
Glass Technology Develops Repair Networks, Offers Warranties

Durango, Colo.-based Glass Technology Inc. has announced that it has a new windshield repair assurance program (WRAP). The program consists of a national windshield repair network that utilizes the Repair of Laminated Auto Glass Standard (ROLAGS) to offer repairs, along with Glass Technology’s equipment. Glass Technology will warrant the network repairs with technicians using the ROLAGS standard as a guideline for all chip repairs. The company says to join the network, shops can do so via its website and no fee is required.

Glass Technology says every member of the network will be able to offer a lifetime guarantee for its repairs, as long as they’re performed using ROLAGS guidelines and the warranty will be provided by Glass Technology itself. This service will be offered at no cost to the participating technicians, according to the company.

In addition, the company’s president, Kerry Wanstrath, recently spent 10 days in Malaysia teaching technicians about windshield repair. The company says it has a new distributor that distributes to most of Malaysia’s 300 body shops.

“This is all new to this part of the world,” says Wanstrath. “They are where we were 25 years ago.”Wanstrath trained more than 30 body shops during his 10-day stay and says repair is becoming popular already in the country due to the reduced costs.

AGRR
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