Volume 11, Issue 2 -March/April 2009

Software Solutions
The Latest Options Available to Make Your Business Run Efficiently
by Penny Stacey

Is your company looking for a way to manage business more efficiently in a tough economic climate? Or, maybe you’ve been transmitting your payments manually and want to save the fees that sometimes accompany this? Read on for an overview of the latest software solutions designed specifically for auto glass businesses.

GlassMate® Does It All
Mitchell International’s GlassMate is a complete and easy-to-use point-of-sale software designed to process glass claims efficiently and provide access to key management reports. GlassMate accesses the NAGS auto glass parts numbers and pricing database, then quickly generates consistent quotes and work orders for customers while electronically invoicing vendors. 

In addition, GlassMate includes optional add-ons such as QuickBooks export functionality as well as GLAXIS integration capability.
http://glass.mitchell.com


Work from Anywhere with Glas-Avenue 8.0
Mainstreet Computers offers system hosting, database backups and data updates through its new Glas-Avenue 8.0 software—now available online. With this system, the company notes that you have access to it anywhere you have high-speed Internet access.
www.mainstreetcomp.com 

Quest Software Launches Glass
QuoteQuest Software’s new GlassQuote Enterprise software is designed to allow glass shop owners and operators to receive instant glass pricing and ordering capabilities automatically. Likewise, it’s designed to prevent technicians from having to call a service center, or visit multiple websites, to price glass parts.

The system includes the ability to retrieve quotes and order parts from Pilkington North America, Mygrant, Pittsburgh Glass Works and all suppliers working on a Glaxis platform.

“The software will query as many or as few suppliers as you set up and trade with,” says Rob Rust, national sales manager for the company. “It will also grab your lowest cost supplier and mark your product up from cost, saving you from calling a service center or opening multiple web browsers and searching for the correct parts and costs. It will order the correct glass, generate purchase orders and also schedule the job.”
www.questsoftware.com 

eDirectGlass Offers Multiple Internet-Based Solutions 
eDirectGlass offers several Internet-based options that can be used from anywhere at any time. Among these options are eDirectGlass TSM Enterprise edition for shops with multiple geographic locations; eDirectGlass TSM Silver edition with complete management and point-of-sale, including limited accounting; and eDirectGlass TSM Lite edition with complete management and point-of-sale for repair-only companies. All editions include free electronic data invoicing. Customers also can add the eDirectGlass Mobile Merchant add-on to any account, which allows them to accept credit cards and checks in the field.

Online technical support is available 24 hours a day, seven days a week; telephone and LiveHelp support is available 12 hours a day, five days a week. 
www.edirectglass.com

Get Online with GTS
GTS Services in Portland, Ore., offers end-to-end Internet marketing services from website design and production through search engine marketing, on-line advertising, on-line quoting software (GlassQuoter) and web analytics reporting. The company also offers ongoing consulting on customer engagement and testing to help shops boost their online sales.
www.gtsservices.com 

Get to the Point with IBS
IBS Software offers point-of-sale software with numerous add-on modules available including; electronic data invoicing, credit card processing, GLAXIS interface, data vault, flat glass calculator, quick pay and ELMO data transfer for multiple locations. The company also provides on-site installation, training and telephone support. 
Technical support is available 24/7.
www.ibssoftware.com 


AGRR

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No reproduction of any type without expressed written permission.