the latest in safety
AGRSS Board of Directors Adds New Members
During the recent Auto Glass Replacement Safety Standards (AGRSS) Council
Inc.’s Board of Directors meeting in Chicago, Ill., several board members
announced their retirement and several new members were elected.
The following board members expressed that they would be retiring from
• Bob Birkhauser, president, AEGIS Tools International, Madison,
• Jeff Bull, president, J Bull Associates, Dayton, Ohio; and
• Joel Timmons, Profitable Glass Solutions, Dayton, Ohio.s
The board also added two new members:
• Bob Rosenfield, president, JN Phillips Auto Glass, Woburn, Mass.;
• Paul Heinauer, president, Glasspro, Charleston, S.C.
Rosenfield has been in the industry for 25 years, having joined JN Phillips
in the 1980s. He has helped grow the New England-based JN Phillips to
a regional chain, which now has 40 locations and more than 140 mobile
Heinauer got his start in the glass industry in 1979 as a management trainee
with PPG Industries, and left the company in 1986 to help launch Coast
Glass Distributors in Charleston, S.C. In 1995, he sold the wholesale
glass segment of the business to a long-time friend and founded Glasspro
Both will serve a three-year term.
In addition, Debra Levy, publisher of AGRR™ magazine/glassBYTEs.com™ in
Stafford, Va., and David Rohlfing, president of Glass America in Chicago,
were re-elected to the board. Levy currently serves as president of the
board of directors, while Rohlfing serves as vice president, both of which
are volunteer positions.
AGRSS Council Debuts Insurance Video Featuring Jon Fransway
The Auto Glass Replacement Safety Standards (AGRSS) Council Inc. has produced
a 12-minute video featuring auto glass safety advocate and insurance agent
Jon Fransway discussing the importance of proper windshield installations
completed in accordance with the AGRSS Standard. The video was unveiled
during the annual International Auto Glass Safety Conference in Chicago
in October 2010.
Fransway lost his sister, Jeanne, in 1999, due to an improper windshield
installation, and also was featured in the 2000 20/20 expose. In the video,
he explains why insurers should refer their customers to AGRSS-registered
shops and how crucial a safe auto glass installation is to a vehicle’s
AGRSS Council Hires Dan Mock as Business Development Director
The Auto Glass Replacement Safety Standards (AGRSS) Council Inc. has hired
Dan Mock as its new business development director.
In this newly created position, Mock is responsible for growing the number
of AGRSS-registered companies and educating insurers about the AGRSS Standard
and the AGRSS-registered company program, according to a release from
the AGRSS Council.
Mock has more than 36 years of experience in the glass industry, including
the last nine years with Glass Doctor, where he most recently served as
vice president of franchise relations and training. He also is a long-time
member of the AGRSS Board of Directors, but has stepped down from that
role to take this position. Mock reports directly to the AGRSS Board of
“My mission is to grow AGRSS into a more recognized brand by providing
benefits and promotion of the Standard not only to the driving public,
technicians and shop owners, but by a cooperative effort involving vendors,
third-party administrators and the insurance industry as well,” says Mock.
“My ultimate vision has always been to leave a legacy of a better industry.
I firmly believe that AGRSS is in the position today to lead the industry
in a new direction. I trust others in our industry share my vision.”
“We’re really excited about this new chapter in the history of the AGRSS
Council,” adds AGRSS Council president Debra Levy.
See page 32 for
a full interview with Mock about his goals in the new position.
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