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AGRSS® Council Helps Industry Resolve PAAS Issue
The Auto Glass Replacement Safety Standards (AGRSS) Council Inc. recently
learned that while the NAGS catalog notes that the FW02525 should be available
with a pre-applied adhesive system (PAAS), at least one manufacturer has
been distributing this windshield without the expected PAAS. The Council
notified the manufacturer by letter on February 4, and on March 8 the
Council received a letter that the issue had been corrected, according
to a recent issue of the AGRSS newsletter.
AGRSS Standards Committee chair Bob Beranek says he first heard of the
issue from Binswanger Glass, an AGRSS-registered company with locations
throughout the country.
“Binswanger officials voiced a concern about some of the aftermarket glass
coming to them that was supposed to have PAAS and instead had underside
mouldings,” says Beranek.
This posed a safety concern. “When you exchange a PAAS bead with an underside
moulding with double-faced tape, the amount of bonding is reduced substantially,”
says Beranek. “This is a problem when it comes to replicating the OEM
Beranek himself had encountered the same issue with this particular part
from the same manufacturer. “I had to make a decision—do I add an underside
moulding, which would render that glass unsafe? Or install the glass without
any moulding at all, in which case the customer would have an appearance
difference?” he said. “I’m caught between a rock and a hard place—I can
put in an unsafe windshield or I can put in a windshield the customer
doesn’t want to look at.”
The manufacturer advised the AGRSS Council that, as a result of the AGRSS
notification, the company conducted a full review of its replacement products
that are offered as PAAS products, according to the recent newsletter.
“We discovered that we have products identified as a PAAS product that
are not indeed a PAAS product,” writes the manufacturer. “Those products
will be re-identified as a non-PAAS product if a proper NAGS number exists.
In those cases where a NAGS number does not exist, [we] will request a
new NAGS non-PAAS number that we can properly use to identify our glass
“We were very pleased to see the AGRSS Standard work in such a positive
way. It requires that any unsafe conditions be brought to the manufacturer’s
attention for correction,” says AGRSS Council president Debra Levy. “This
safety-conscious manufacturer was appreciative of the notification. The
AGRSS® Accreditation Committee Tests Changes to Validation
Several alternative audit procedures will be utilized in the Auto Glass
Replacement Safety Standards (AGRSS) Council Inc.’s third-party validation
review program this year, in an attempt to test the efficacy of each.
These will be tested on three randomly selected clusters this year, according
to information from the AGRSS Council Inc.
“In the past, AGRSS auditor Orion Registrar Inc. has notified the validation
review board about any non-compliance issues, and the shops have had to
submit paperwork to show that they’ve resolved the noncompliance,” says
accreditation committee chair Jean Pero of Mygrant Glass. “We found it
to be a long process with lots of time and paperwork involved.”
However, three random clusters will utilize a new process this year, in
which, in the case when a noncompliance is found, the validators will
schedule a follow-up visit to make sure the noncompliance is corrected.
“We’re working to build in a return of the auditors to see if the non-compliance
is corrected,” says Pero. “We hope this will streamline the process a
bit, and will cut down on unnecessary paperwork.”
The group also is trying out a method in which training sessions will
be provided for any AGRSS-registered shops that wish to attend prior to
validation. “AGRSS will go in six weeks earlier and offer training and
information on the validation process,” says Pero. “Such training will
be open to all registered shops.”
This year, the Council will try these methods on three clusters—two will
utilize the reformed noncompliance option, and one will undergo a validation
review that includes both options.
“AGRSS is not a ‘gotcha’ organization,” says Pero. “The goal of the AGRSS
Council is to raise safety throughout the industry, and we want to bring
everyone along with us.”
She adds, “Our real goal is to advance our compliance rates and increase
safety. We’re trying to see if these changes help with this.”
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