We Are the Champions
Maciel and Llano Walk Away as Gold Medalists in
Rick Maciel of Techna Glass traveled from Taylorsville,
Utah, to compete at this year’s Auto Glass Week™, while Jose Manuel Llano
traveled all the way from Gijon, Spain, for the same purpose. While both
likely had very different journeys, they both had one thing in common:
both walked away from the week with a gold medal in an international competition.
Maciel took first place in this year’s Pilkington Clear Advantage Technician
Olympics (AGTO), while Llano prevailed in the Walt Gorman Memorial Windshield
Repair Olympics (WRO).
Maciel, a second-time competitor, took home a grand prize of $10,000 for
his win at the AGTO. He said his preparation for the competition included
“many hours, lots of windshields and lots of practice.”
In addition to taking first in the competition, Maciel received an innovation
award for the windshield-setting system he used during the competition.
Maciel, 34, has three years’ experience in the industry and was named
installer of the year for Techna Glass in 2009. He also was recognized
as champion in the company’s 2011 competiare time, Maciel enjoys spending
time with his wife, Megan, playing golf and running.
Travis Crebs, also of Techna Glass, followed Maciel in second place. Crebs,
36, has 17 years’ experience and took home a silver medal and $1,000 for
his placement in the competition.
Mark Reza of Glasspro Inc. in Mount Pleasant, S.C., rounded out the competition
at third. He took home $500 and a bronze medal. Reza, 35, has eight years’
Contestants were judged in the following areas: professionalism and credentials;
technician comportment and vehicle inspection; proper product usage; proper
equipment and tools usage; windshield removal; installation technique;
post-installation and clean-up procedures; customer wrap-up; in-depth
knowledge; and correction of inappropriate conditions.
Judges for the AGTO were Bob Beranek of Automotive Glass Consultants Inc.
in Sun Prairie, Wis.; Bruce Gates of Gates Brothers Glass Shops in Bellefontaine,
Ohio; and Jeff Olive of Glasspro Inc. in Summerville, S.C. Lyle R. Hill,
managing director of Keytech North America, emceed the competition.
WRO winner Llano, 48, has 13 years’ experience in the industry. This was
his second time competing, and earlier this year he was recognized as
the third-place winner in GlasWeld’s competition in Madrid, Spain. Llano
took home $3,000, as well as a gold medal and trophy, for the win.
Llano was the first contestant from outside the North America to win the
“I’m very happy to be here with all of the other technicians and achieve
what I’ve achieved,” said Llano shortly after the win. “
… This is the world reference for us in service and our job and if possible
we will be here next year.”
Llano and his wife, Rosa, have a son, Sergio. In his spare time, Llano
enjoys working in his fruit and vegetable garden.
Antonio Galvez of Walqaluna S.L. in Monzon, Huesco, Spain, rounded out
the WRO at second place. Galvez, 36, has 12 years of experience in the
glass repair industry. He took home $1,000 as well as a silver medal.
Chris Smith of Techna Glass in Draper, Utah, followed at third. Smith,
23, took home $500 and a bronze medal for the placement.
WRO contestants must complete a windshield repair in accordance with the
Repair of Laminated Auto Glass Standard (ROLAGS™) and all contestants
also must participate in a short, 10-question test about proper windshield
repair practices (based on ROLAGS).
Randy Olson of Chip Medic in Bend, Ore., who took first place in the 2010
WRO, received a perfect score on the test.
The six areas judged in the WRO competition were as follows: customer
greeting; technician comportment (professionalism/conduct); vehicle preparation;
products to be used; repair technique; and post-repair procedures.
The WRO competition was judged by Frank Levesque of Glass Doctor in Waco,
Texas; Dan Mock of HSG/Pro Glass Alliance in Eau Claire, Wis.; and Lucien
Boulanger of A-1 Windshield Doctor in Seekonk, Mass. Gerald Zwart of Clearview
Windshields in Inwood, Iowa, served as the emcee.
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