Volume 16, Issue 1 - January/February 2014


An Eye on Distribution:

The Lifeblood of the AGRR Industry
By Jenna Reed

Distribution Centers: Where Are They? For our special Buyer’s Guide edition, AGRR™ magazine editors reached out to automotive glass aftermarket distribution companies throughout the country to compile a list and map of distribution centers. If your company was not listed here and you would like to be added for our next edition, please email Jenna Reed at jreed@glass.com.

 

Ready to meet the needs of companies throughout North America—aftermarket automotive glass distribution centers are the backbone of the AGRR industry. They often serve to fill inventory gaps, operating as virtual warehouses for automotive glass shops. With the click of a few buttons, a glass shop professional can hone in on the necessary windshield that he needs for the customer and schedule its arrival at the location. The national network of arteries feeding glass to the industry ebb and flow, meaning both contraction and growth.

Consolidation— and Expansion
In late November, Guardian Automotive announced it was exiting the distribution business.

“The aftermarket distribution business continues to be very competitive,” said Scott Billings, director of Guardian’s automotive distribution operations. “Guardian will have a continuing role in the aftermarket business, but it will be a model we believe can deliver sustainable growth for Guardian and our customers.”

Three locations, including those in Plymouth, Mich.; Cincinnati, Ohio; and Lanham, Md.; were sold to Mygrant Glass.

Meanwhile, the company’s two centers in Ellenwood, Ga., and Charlotte, N.C., went to Wholesale Glass Distributors and the Denver, Colo., facility was sold to Dakotaland.

Five other Guardian distribution centers ceased operation in late November and liquidated. These locations included: Beckley, W.V.; Tampa, Fla.; Phoenix, Ariz.; Tuscon, Ariz.; and Portland, Ore.

Guardian officials said they will continue to provide factory direct bulk and truckload sales, as well as RV and specialty glass distribution services from a dedicated location.

“We receive daily texts from customers and also communicate with our sales people and customers via text a great deal. Twitter and other forms of social media have become an almost ‘got to have’ item to be in the automotive glass business.” —Jim Ricci, Majestic Auto Glass

Others Set Sites on Growth
While Guardian Automotive was busy divesting of distribution, Mygrant Glass spent much of the year scooping up and opening new locations, including those acquired from Guardian.

“We’ve done a lot of expansion over the year, including into New Jersey,” said Paul Anaya, national sales and marketing manager. “Other company cultures [such as Guardian] have been married into our culture. This is what makes us so special. It’s been a pretty good year for us. We’re looking forward to 2014.”

Anaya says Mygrant invested a lot into itself in 2013.

“We’re excited about the Guardian acquisitions and hope to have a stronger year,” he said.

“We’ve done a lot of expansion over the year, including into New Jersey. Other company cultures have been married into our culture [such as Guardian]. This is what makes us so special.” —Paul Anaya, Mygrant Glass

Technology Shifts Communication
As the scope of what technology can offer expands around the globe, this is impacting the distribution business as well. Wireless connectivity means less paperwork, according to Anaya, who said his company is launching paperless invoicing. “We’ve done a lot with our technology,” Anaya said. “We’re excited and have a lot invested in our company.

We have a lot of work put into our equipment and our computerization of inventory systems.”

The company is one of the first to offer this paperless service, he noted.

Majestic Auto Glass, a Chicago-based distributor, has also found some unique ways to cater to its customers.

“Over the past few years the industry has evolved into a more mobile and more technologically-centered industry. What I mean by this is that there are fewer brick and mortar shops and more people working almost exclusively on a mobile platform,” explained Jim Ricci, general manager of Majestic. “This has been fueled in part by some of the major installers instituting a program of buying glass and contracting with installers to put it in. This leads to those installers buying glass on their own now and soliciting business.”

Smartphone and tablets are becoming some of the key tools of the trade, as well, he highlighted.

“We all need to be ready for this. … We receive daily texts from customers and also communicate with our salespeople and customers via text a great deal,” he added. “Twitter and other forms of social media have become an almost ‘got to have’ item to be in the automotive glass business. The Internet brings a wealth of knowledge. Just look at how Google has changed how we look up information. It’s one of the more widely used apps on my iPad for sure,” Ricci explained.

“Competitive pressures on glass install prices will continue to drive global sourcing for distributors.”
—Brian Bauer, PGW

What Tomorrow May Bring
There seemed to be a general agreement that 2013 was not the best year for business.

“2013 was an okay year,” Anaya said. “It probably was not the best year. But it was a good year. We’re really looking forward to 2014. We’re hoping fuel prices drop, creating more miles driven. The more people drive the more chances there are for breakage.

“I’m hopeful 2014 will pick up. The economy will dictate a lot of this. We feel like we bring a lot to the table,” he added.

Officials at Pittsburgh Glass Works (PGW) see 2014 as a year of growth, albeit at a slow pace.

“The ever increasing rate of repairs is affecting growth in replacements,” said Brian Bauer, vice president of sales for PGW.

Bauer believes consumers will become more interested in safety and how windshields are installed as time progresses.

“Concerns about the safety risks of improperly installed windshields will capture more of the public’s interest,” he said.

Distribution companies should step up to help take the lead in the education process, he stressed.

The competitive nature of the marketplace will continue to have an impact going into 2014, PGW officials noted.

“Competitive pressures on glass install prices will continue to drive global sourcing for distributors,” Bauer said.

He sees the market continuing to migrate to “thinner glass to reduce vehicle weight and drive better mileage.”

Carlex, meanwhile, has seen demand for much of its product grow and hopes this will continue into the future, according to Tim Siterlet, the company’s central region sales manager and marketing manager.

“The demand and production of Carlite® SoundScreen® Acoustic Glass has increased dramatically since 2007 when it was initially introduced in the Ford Escape. Today Ford Motor Co. is a leader in the offering of acoustic glass, which is now standard in nearly all of the company’s models.

With the use of acoustic glass growing, Carlex forecasts growth ahead.

While the future of the distribution business might not be clear, officials sure are optimistic. And they agreed, their business is necessary for the AGRR industry.

“The aftermarket distribution business continues to be very competitive. Guardian will have a continuing role in the aftermarket business, but it will be a model we believe can deliver sustainable growth for Guardian and our customers.” —Scott Billings, Guardian

Alaska
Anchorage

NSG Pilkington

Alabama
Birmingham

Mygrant Glass
NSG Pilkington
PGW

Dothan
PGW

Mobile
NSG Pilkington
PGW
PGW

Montgomery
NSG Pilkington
PGW

Arkansas
Little Rock

Mygrant Glass
NSG Pilkington

North Little Rock
PGW

Arizona
Flagstaff

NSG Pilkington

Gilbert
NSG Pilkington

Mesa
Mygrant Glass

Phoenix
Mygrant Glass
NSG Pilkington (2)
PGW

Tempe
Mygrant Glass

Tolleson
Mygrant Glass

Tucson
Mygrant Glass
NSG Pilkington
PGW

California
Anaheim

Mygrant Glass

Bakersfield
Mygrant Glass

Chula Vista
Mygrant Glass

City of Commerce
NSG Pilkington
Mygrant Glass

Compton
Mygrant Glass

Concord
PGW

Frensno
Mygrant Glass

Hayward
Mygrant Glass

Los Angeles
PGW

Martinez
Mygrant Glass

Oakland
Mygrant Glass

Palm Springs
Mygrant Glass

Riverside
Mygrant Glass

Sacramento
Mygrant Glass
NSG Pilkington
PGW

San Diego
Mygrant Glass
NSG Pilkington
PGW

San Fernando
Mygrant Glass

San Francisco
Mygrant Glass

San Jose
Mygrant Glass
NSG Pilkington

Santa Clara
PGW

Stockton
Mygrant Glass

Ventura
PGW

Colorado
Colorado Springs

PGW

Denver
Mygrant Glass
NSG Pilkington
PGW

Grand Junction
PGW

Bloomfied
Mygrant Glass

Connecticut
Hartford
NSG Pilkington

West Hartford
PGW

Delaware
Claymont

PGW

Florida
Doral

NSG Pilkington

Fort Lauderdale
Mygrant Glass
PGW

Jacksonville
NSG Pilkington
PGW

Miami
Mygrant Glass
PGW

Orlando
Mygrant Glass
NSG Pilkington
PGW

Pensacola
PGW

Riviera Beach
Mygrant Glass

Savannah
PGW

Tallahassee
NSG Pilkington

Tampa
Mygrant Glass
PGW

Georgia
Atlanta

NSG Pilkington

Norcross
Mygrant Glass
NSG Pilkington
PGW

Iowa
Davenport
PGW

Des Moines
NSG Pilkington

Idaho
Boise

Mygrant Glass
NSG Pilkington
PGW

Idaho Falls
PGW

Illinois
Chicago

Majestic Auto Glass

Elmhurst
PGW

Glendale Heights
NSG Pilkington

Northlake
Mygrant Glass

Peoria
NSG Pilkington
PGW

Indiana
Fort Wayne

PGW

Indianapolis
NSG Pilkington
PGW

South Bend
NSG Pilkington

Kentucky
Louisville

NSG Pilkington
PGW

Louisiana
Baton Rouge
NSG Pilkington
PGW

Lafayette
PGW

Metarie
PGW

New Orleans
NSG Pilkington

Shreveport
PGW

West Monroe
NSG Pilkington

Maine
Westbrook
NSG Pilkington
PGW

Massachusetts
Boston

PGW
PGW

Methuen
Mygrant Glass

Randolph
Mygrant Glass
Mygrant Glass
NSG Pilkington

Worcester
NSG Pilkington
NSG Pilkington

Maryland
Baltimore
Mygrant Glass
NSG Pilkington
PGW

Lanham
Mygrant Glass

Michigan
Grand Rapids

NSG Pilkington

Lansing
PGW

Livonia
NSG Pilkington
PGW

Plymouth Township
Mygrant Glass

Royal Oak
NSG Pilkington

Saginaw
NSG Pilkington
PGW

Traverse City
NSG Pilkington

Walker
PGW

Warren
PGW

Minnesota
Bloomington

PGW

Burnsville
NSG Pilkington

Coon Rapids
PGW

Duluth
PGW

Fridley
Mygrant Glass

New Brighton
NSG Pilkington

South St. Paul
PGW

Missouri
Maryland Heights

PGW

North Kansas City
PGW

Springfield
NSG Pilkington

St. Louis
Majestic Auto Glass

Vinita Park
NSG Pilkington

Mississippi
Jackson

NSG Pilkington

Pearl
PGW

Montana
Billings

NSG Pilkington

Missoula
PGW

North Carolina
Charlotte

Mygrant Glass
NSG Pilkington
PGW

Greensboro
Mygrant Glass

Morrisville
Mygrant Glass

Raleigh
NSG Pilkington
PGW

North Dakota
Fargo

PGW

La Vista
PGW

Nebraska
Omaha

NSG Pilkington

New Hampshire
Londonberry

PGW

Salem
NSG Pilkington
NSG Pilkington

New Jersey
Belleville

Mygrant Glass

East Rutherford
PGW

Lakewood
Mygrant Glass

Pennsauken
NSG Pilkington
PGW

Vineland
Mygrant Glass

New Mexico
Albuquerque

Mygrant Glass
NSG Pilkington
PGW

Farmington
PGW

Nevada
Las Vegas

Mygrant Glass
NSG Pilkington

Reno
Mygrant Glass

New York
Brooklyn

Mygrant Glass

Buffalo
NSG Pilkington
PGW

Corona
Mygrant Glass

Hauppauge
NSG Pilkington
PGW

Port Chester
PGW

Rochester
NSG Pilkington
PGW

Staten Island
Mygrant Glass

Syracuse
NSG Pilkington
PGW

Ohio
Akron

PGW

Cincinnati
Mygrant Glass
NSG Pilkington
PGW

Columbus
PGW

Macedonia
Mygrant Glass

Urbancrest
NSG Pilkington

Valley View
NSG Pilkington

Warrensville Heights
AGC Automotive Americas

Oklahoma
Oklahoma City

NSG Pilkington
PGW

Tulsa
PGW

Oregon
Eugene

PGW

Medford
PGW

Portland
Mygrant Glass
NSG Pilkington
PGW

Pennsylvania
Kingston
Mygrant Glass

Lancaster
NSG Pilkington

Lemoyne
PGW

Pittsburgh
NSG Pilkington
PGW

Sewickley
Mygrant Glass

Warminster
Mygrant Glass
PGW

Rhode Island
Cranston

NSG Pilkington

South Carolina
Columbia

NSG Pilkington
PGW

Florence
PGW

Greenville
NSG Pilkington
PGW

Myrtle Beach
NSG Pilkington North

Charleston
NSG Pilkington
PGW

Tennessee
Chattanooga

NSG Pilkington

Knoxville
NSG Pilkington
PGW

Lebanon Carlex

Memphis
Mygrant Glass
NSG Pilkington
PGW

Nashville
Mygrant Glass
NSG Pilkington
PGW

Texas
Amarillo
NSG Pilkington
PGW

Austin
NSG Pilkington
PGW

Beaumont
NSG Pilkington

El Paso
NSG Pilkington
PGW

Fort Worth
NSG Pilkington
PGW

Houston
NSG Pilkington
PGW

Irving
PGW

Longview
NSG Pilkington

Lubbock
PGW

McAllen
PGW

Odessa
PGW

Richardson
NSG Pilkington

San Antonio
PGW

Texarkana
NSG Pilkington

Utah
Salt Lake City

Mygrant Glass
NSG Pilkington
PGW

Virginia
Alexandria

PGW

Ashland
Mygrant Glass

Cheseapeake
PGW

Norfolk
NSG Pilkington

Richmond
NSG Pilkington
PGW

Roanoke
NSG Pilkington
PGW

Springfield
NSG Pilkington

Virginia Beach
Mygrant Glass

Vermont
Williston

NSG Pilkington

Washington
Auburn
PGW

Everett
Mygrant Glass
NSG Pilkington

Kent
NSG Pilkington

Pasco
NSG Pilkington

Seattle
Mygrant Glass

Spokane
NSG Pilkington

Spokane Valley
Mygrant Glass

Tacoma
Mygrant Glass

Wisconsin
Brookfield

NSG Pilkington

Madison
PGW

Milwaukee
PGW

West Virginia
Charleston

NSG Pilkington

Poca
PGW

Calling all distribution companies: If your centers are not represented on this map and listing, please email your locations to jreed@glass.com for possible inclusion in our distribution app.


AGRR
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