Volume 35, Number 7, July 2000

 

People to WatchIndividuals to Keep an Eye On
in the Years to Come

How do you measure influence? It’s a very subjective, ethereal quality. TIME magazine once defined influential people as those “who have accomplished something subtle and difficult, who have gotten other people and businesses to follow their lead ... they are those whose styles are imitated, ideas are adopted and examples are followed.”

There are a few things to keep in mind when reviewing this year’s list of “people to watch.” First, it was developed with input from hundreds of people in the industry. Second, individuals in the auto glass industry are absent this year. These people will be covered in our sister publication, AGRR.

Finally, remember that influence is value-neutral. There are both good and bad influences on the glass industry, and we’ve made no effort to add or omit individuals based on the type of influence they exert, only by the fact that they do so.

Frank A. Archinaco

Executive Vice President, Chemicals, Fiber Glass and Glass, PPG Industries Inc.

Pittsburgh, Pa. Age 56, M.B.A., Seton Hall University, B.S. in Economics, Villanova University, Harvard Advanced Management Program.

Experience: 35 years in glass industry.

Heroes: My dad who died last year at the age of 82.

Pet Peeves: People who lack integrity and arrogant people.

The Next Decade: More new products, pressure on prices, and further industry consolidation.

Biggest Industry Fear: That many companies will continue to focus on market share instead of fair prices.

Biggest Personal Challenge: Balancing work and time with my family. I haven’t gotten it right in 35 years.

What to Watch for: Increased pressure from customers throughout the value chain to deliver more value in products and services.

Personal Legacy: I really care about PPG, our customers and the industry.

Tell Our Readers: Work hard, treat people with dignity and respect and you will be successful.

 wpeC.jpg (7063 bytes)Peter L. Bonzani

President, Rebco Inc., Patterson, N.J. Age 55, B.A., Brooklyn College.

Experience: 20 years in glass industry. Previously – manager of store planning, S.H. Kress Company, chain of department stores.

Heroes: Lance Armstrong, who fought back from cancer to win the Tour de France, and Steven McDonald, a New York police officer who still works for the department after being shot in the spine, leaving him a ventilator-assisted quadriplegic.

Pet Peeves: Dishonesty in people and people who don’t get to the point.

The Next Decade: I see a trend toward more color use and more energy-efficient products.

Biggest Industry Fear: There is a lack of regulation in our industry and a lack of knowledge. We need apprentice-type training.

Biggest Personal Challenge: To keep Rebco growing and competitive, and maintain our reputation for quality.

What to Watch For: More regional competition.

Personal Legacy: I’m still a “work-in-progress.” I’m honest, I always put in a good days work, and I have a good sense of humor.

Tell Our Readers: Our market should be quality driven, not price driven. Not enough attention is placed on the attributes of the product. Price is only one
factor.

 

wpeE.jpg (24793 bytes)Robert Cozzie

President, Executive Mirror Door Inc., Central Islip, N.Y. Age 50, attended State University of New York at Farmingdale and Long Island Architectural School.

Experience: 34 years in glass industry.

Heroes: My father, from whom I inherited my creativity and inventive tendencies. He was the original “home improvement” dad.

Pet Peeves: Schools not reinforcing basic education to our children like everyday basic math and how to read a ruler.

The Next Decade: The networks doing to the flat glass industry what they are doing to the auto glass industry today.

Biggest Industry Fear: The invasion of the networks will remove all the creative thinking in the small local glass shops and turn them into little factories.

Biggest Personal Challenge: Breaking 80 in golf and seeing my patented cup-a-coffee.com on store shelves.

What to Watch for: The loss of our industry’s labor force to newer, faster growing and more attractive industries.

Personal Legacy: My motto, “We can do it, we have the technology.”

Tell Our Readers: My mind is always racing with ideas to improve upon everyday items we use in order to alleviate some stress and provide us with more leisure time to enjoy life.

wpeF.jpg (6433 bytes)William (Bill) Cralley

President, Kawneer Company Inc., Norcross, Ga. Age 42, B.S. in Structural Engineering, University of Wisconsin.

Experience: 20 years in glass industry.

Heroes: Men and women of the “Greatest Generation” – those who grew up in the Depression and during World War II and went on to build our country in the aftermath.

Pet Peeves: Indecisive people – followed closely by slow drivers.

The Next Decade: A greater rate of change in product sophistication and methods of installation that will surpass the past 40 years.

Biggest Industry Fear: The next major economic downturn that would ultimately affect the construction market.

Biggest Personal Challenge: On a personal level, to raise my daughters to be responsible, caring adults that contribute to society. On an industry level, to deliver world class returns to our shareholders while at the same time creating a world class environment for our employees and unmatched service for our customers.

What to Watch for: Continued consolidation and globalization of the players that shape the industry.

Personal Legacy: That I made a positive difference in people’s lives.

Tell Our Readers: Never underestimate the importance of environmental responsibility and working safety when striving to grow your business. Prevention has always been better than cure and protecting good health and safety for ourselves, our families and employees goes hand-in-hand with a healthy and safe
environment.

 

wpe10.jpg (11678 bytes)Jeffrey Granato

Worldwide Architectural Marketing Manager, DuPont, Wilmington, Del. Age 41, B.S. in mechanical engineering, Union College.

Experience: 12 years in glass industry. Previously – Dupont engineering polymers.

Heroes: My father.

The Next Decade: Further consolidation with major foreign firms continuing to make inroads into North America.

Biggest Industry Fear: Commodization and shrinking margins continue to force innovative corporations with great technical resources out of the industry.

Biggest Personal Challenge: Making laminated glass a serious force in the safety glass market in North America and Asia comparable to the position it enjoys in Europe and Australia.

What to Watch For: The potential for glass is just being realized, with possibilities such as its ability to be used as a structural member, control energy, create power through photovoltaics and act as a billboard with heads-up display.

Personal Legacy: That I played a part in making society safer by participating in the development of laminated glass in hurricane, bomb blast and earthquake markets.

Tell Our Readers: The two things I enjoy best about this industry are the wonderful people I have met and the great new opportunities this age-old product still holds.

 

Tom Harris

Vice President, Sales and Marketing, Vistawall Architectural Products, Terrell, Texas. Age 47, B.B.A. in Industrial Management, Southern Arkansas University.

Experience: 25 years in glass industry.

Heroes: Jesus Christ, war veterans and volunteers that make a difference in people’s lives.

Pet Peeves: Being late and people who won’t listen or make any attempt to see things differently.

The Next Decade: From the manufacturing perspective, more consolidation including horizontal integration to include related products; more alliances including supplier with subcontractors to capitalize on the advantages of E-business; and to foster an environment for development of people’s talent.

Biggest Industry Fear: That the Internet auction mentality will be applied to architectural and engineered metal products minimizing the relationship and product differentiation aspects of our industry.

Biggest Personal Challenge: Besides the task of raising Christian children, to help take Vistawall and our industry into the age of E-business while maintaining the personal relationships that we have with many contract glaziers, general contractors and architects. Also, the development of qualified people to ensure the future of Vistawall and our industry.

What to Watch for: More industry consolidation both vertically and horizontally. E-business in many different forms.

Personal Legacy: That I was trustworthy and fair with customers and fellow employees. Also, I’d like to be remembered as successful and someone that helped make our industry better.

Tell Our Readers: Everyone involved in contract glazing should focus on adding value to their product beyond the materials and labor components. By this, I mean create extra value due to your expertise and service.

 

Robert “Bob” Hartong

CEO, W. A. Wilson Inc., Wheeling, W. Va. Age 62, Kent State University.

Experience: 42 years in glass industry.

Heroes: Military service personnel of World War II, Korea and Vietnam and Bill Gates.

Pet Peeves: Growing influence of government in our daily lives, talk show hosts, estate taxes and capital gains taxes.

The Next Decade: Major changes brought on by the electronic industry and major shortages of available manpower.

Biggest Industry Fear: Personnel trained to not only install our products, but qualified people to manage the industry at all levels.

Biggest Personal Challenge: Motivating people to contribute to the overall success of the company and to reach the levels of success they are capable of.

What to Watch for: More consolidation at all levels and E-commerce.

Personal Legacy: Fair and honest with a high level of integrity to employees and customers, and that maybe the world is just a little better than when I found it.

Tell Our Readers: There is no substitute for knowledge, education and training. If your job is important to you, put some sweat and dedication into it. Be committed, enthusiastic and involved. Above all, practice the Golden Rule in your business life.

 

Tom Higginbottom

Regional Manager, Mygrant Glass Company Inc., Hayward, Calif. Age 48, B.S. University of Massachusetts at Amherst.

Experience: 24 years in glass industry.

Heroes: Ronald Reagan, who led our country into our present prosperity.

Pet Peeves: People who don’t pay their bills.

The Next Decade: Larger more complex parts with more electronic capacities, such as global positioning, Internet reception, cell phones and future discovery of technologies for auto glass usage.

Biggest Industry Fear: We continue not to market the fair labor value that we give the consumers/insurance companies by ‘giving away’ labor way below its cost and not making a future for upcoming young people to come into our industry.

Biggest Personal Challenge: Keeping abreast of the changing technology to change our business and attract good, positive staff members.

What to Watch For: The concern that we no longer manufacture glass in the United States, but source it offshore and use it here, much like the electronics industry.

Personal Legacy: The thoughts and guidance I have given my two sons and two daughters will live on with them.

Tell Our Readers: Don’t give up. Recognize the changing technology and embrace it into your business.

 wpe11.jpg (2742 bytes)Lyle Hill

President and CEO, MTH Industries-Glass America, Chicago, Ill. Age 53, B.A., Olivet Nazarene, M.B.A, Illinois Institute of Technology.

Experience: 31 years in glass industry. Previously – General Foods.

Heroes: Abraham Lincoln and the Apostle Paul.

Pet Peeves: Arrogance.

The Next Decade: It’s too murky right now, nothing is very clear. Lots of change.

Biggest Industry Fear: That some new product will be developed to replace the use of glass. Then what would I do for fun?

Biggest Personal Challenge: Keeping up with all that is going on. The pace is getting faster while I seem to be getting slower.

What to Watch For: New alliances will be formed. New leaders will emerge. Prices will rise.

Personal Legacy: That I was fair and honest.

Tell Our Readers: Seek the truth, stay away from the rumor mill, respect your fellow man.

 

wpe12.jpg (4124 bytes)Steve Howes

President, Glasslam N.G.I. Inc., Pompano Beach, Fla. Age 48, Chatham Technical.

Experience: 28 years in glass industry.

Heroes: Richard Branson and Peter Stringfellow.

Pet Peeves: Dishonesty, bureaucracy and taxes.

The Next Decade: Same old, same old, there are very few bright people entering the glass industry.

Biggest Industry Fear: Monopolies restricting competition and new ideas.

Biggest Personal Challenge: Out-competing multi-conglomerates in my industry.

What to Watch for: Many new ideas and products from Glasslam.

Personal Legacy: A hard, outspoken, but honest competitor.

Tell Our Readers: I have found that USGlass magazine is the only unbiased glass magazine in the United States.

 

wpe14.jpg (2588 bytes)Russell Huffer

Chairman/President/ CEO, Apogee Enterprises Inc., Minneapolis, Minn. Age 51, M.P.A. in Public Administration, Troy State University, B.S. Air Force Academy.

Experience: 20 years in glass industry. Previously - engineer, Ford Motor; Pilot, U.S. Air Force.

Heroes: John Glenn.

The Next Decade: More value-added glass becoming active – “appliance like.”

Biggest Industry Fear: Loss of customer touch.

Biggest Personal Challenge: Maximizing growth and opportunities across all of our glass business.

What to Watch for: False hopes from E-business promise.

Personal Legacy: Integrity; focus on technology and glass.

Tell Our Readers: Persevere with good effort and good results will follow.

 

Joseph Karas

President, Karas & Karas Glass Co., South Boston, Mass. Age 42, B.S. in Marketing, University of Hartford.

Experience: 20 years in glass industry, and 20 years at the dinner table with Leo Karas.

Heroes: Every employee at Karas & Karas Glass.
Pet Peeves:
When someone gets to the front of a fast food line and doesn’t know what they are going to order.

Biggest Personal Challenge: To continue to find, keep and motivate the best people working in the glass industry.

What to Watch For: The continued growth of glass usage in unusual
applications.

Personal Legacy: I helped run a company with honesty, integrity and near perfect customer service.

Tell Our Readers: We value the support of our customers, vendors and employees.

 

wpe15.jpg (2640 bytes)Bob Lawrence

President, Glass Wholesalers Inc., Houston, Texas. Age 52, Attended University of Texas at El Paso.

Experience: 32 years in glass industry.

Heroes: All people who conduct their lives with integrity.

Pet Peeves: Excuses for promises not kept.

The Next Decade: Incredible progress in high-performance products with much better, consistent quality due to CNC and computer integrated machinery and equipment.

Biggest Industry Fear: Allowing “regional market clowns” to continue to drive the market, while keeping responsible companies displaced from that responsibility.

Biggest Personal Challenge: Challenging an employee to do better than he ever thought could be done, and creating opportunities for employees.

What to Watch For: Complacency. We must become more determined to see the industry improve its return on investment.

Personal Legacy: He conducted his life with integrity.

Tell Our Readers: Treat your vendors, employees and customers with respect. Work hard, but have fun. The glass industry is rife with genuinely good
people. You can’t screw-up if you have a clear understanding of your real costs.

 

Mark S. McCoy

Vice President, Fleetwood Windows & Doors, Corona, Calif. Age 37, B.A. in management, Harding University.

Experience: 21 years in glass industry. Previously – manager at McDonalds.

Heroes: Jesus Christ.

Pet Peeves: Good companies and/or individuals who lack vision.

The Next Decade: Moderate growth for those with exceptional service.

Biggest Industry Fear: People unwilling to pay more for a higher quality product.

Biggest Personal Challenge: Living a life that pleases my Lord.

What to Watch For: New innovations in glazing and coatings for windows.

Personal Legacy: An honest man, full of integrity and compassion.

Tell Our Readers: Life under the sun consists entirely on pleasing the Lord, and reading the Bible is the only source of true meaning in this life.

 

Barb Mulqueen

President, Western Glass Supply Inc., Denver, Colo. Age 41, B.S. in Marketing, Education.

Experience: 16 years in glass industry. Previously – retail and teaching.

Heroes: My grandmothers.

Pet Peeves: People talking during movies, concerts, ballgames, etc.

The Next Decade: More world trade producing more options.

Biggest Industry Fear: Companies concerned more with market share than profitability, and lack of long term planning and commitment.

Biggest Personal Challenge: To convince our customers that they can trust us and allow us to be more helpful to them in labor saving ways.

What to Watch For: With labor problems and fast, impulsive decisions being made, I see many managers experiencing “burn-out.”

Personal Legacy: I practiced integrity in business and I was fair and fun to work for.

Tell Our Readers: Through all the technology and growth we at Western Glass Supply still offer person-to-person communication and assistance. It still comes down to people dealing with people, servicing our customers, stocking product, shipping, etc. We take pride in some of our ways that some would describe as old-fashioned.

wpe16.jpg (2254 bytes)S. W. “Shirl” Palmer-Ball

President, Palmer Products Corporation, Louisville, Ky. Age 70, Attended Centre College, B.S. from the University of Hard Knocks.

Experience: 50 years in glass industry.

Heroes: George Washington, Abraham Lincoln, Harry Truman, Ronald Reagan, and John McCain.

Pet Peeves: Impulsive or shallow answers that don’t get the job done. (Those who think they know everything are annoying to those of us who do.)

The Next Decade: Changes that are, and will cause, new products and new ways of improving, handling and applying old products in all phases of our industry.

Biggest Industry Fear: Lack of attention and development for our bridge (not Clinton’s) to the 2000s.

Biggest Personal Challenge: To do my best in support of our industry and those individuals that help make it tick.

What to Watch For: Planning and advancement that is carefully thought-out, not impulsive, short-term “fixes” that may be doomed before they start.

Personal Legacy: That I led a company that not only worked for profit, but for the victory and achievement that was beneficial to the industry and those who follow.

Tell Our Readers: Always work within the bounds of truth, fairness, goodwill and better relations that will be beneficial to all concerned.

 

Robert Randall

President & CEO, Traco, Cranberry Township, Pa. Age 57, B.A. in political
science.

Experience: 33 years in glass industry. Previously – One and a-half years in law school, and Coast Guard.

Heroes: My Mom and Dad and Ronald Reagan.

Pet Peeves: Rude people.

The Next Decade: Advancements in coatings and safety products and processes.

Biggest Industry Fear: High interest rates.

Biggest Personal Challenge: Building and maintaining a management team to support high growth.

What to Watch For: Synergistic industry segments and consolidation.

Personal Legacy: Focused, fair and fun.

Tell Our Readers: Stick to the basics in your business, do them well and consistently.

 

wpe17.jpg (4195 bytes)Leon Silverstein

CEO, Arch Aluminum & Glass Co. Inc., Villa Rica, Calif. Age 40, B.S. in Communication, Northwestern University.

Experience: 20 years in glass industry.

Heroes: My father.

Pet Peeves: Lack of common sense.

The Next Decade: More consolidation and evolution of technology.

Biggest Industry Fear: Inability to make a proper return compared to other industries.

Biggest Personal Challenge: Trying not to spoil my children.

What to Watch for: Further consolidation, erosion of talent and increased obsolescence.

Personal Legacy: Fairness.

Tell Our Readers: They should begin to pick and choose who they want to do business with based upon who will survive the changes in the industry.

 

wpe18.jpg (2072 bytes)Brad Squires

Vice President, Boyd Aluminum Manufacturing, Springfield, Mo. Age 43, B.A. Arts and Sciences, Missouri University.

Experience: 21 years in the glass industry. Began career on the production line at Boyd while in high school.

Heroes: Family. I can’t think of an element I personally aspire to that I have not seen expressed in the daily dealings of my family, both past and present.

Pet Peeves: Insincerity. Say what you mean, mean what you say.

The Next Decade: Technology in our industry will lead us to more advanced materials, producing products of less weight, less bulk and more efficiency. This combined with the expertise in other fields, most notably chemistry, will produce a product enriched in efficiency and serviceability while maintaining aesthetic relationships.

Biggest Industry Fear: The confinement of knowledge. The developments experienced in the commercial window industry through ever-changing and rapid enhancements have undoubtedly aided our products; however, without the continued growth in education of the installation, contractor gains will stagnate or be lost. It is imperative for the installer to keep the “skill” of knowledge, thus the expertise.

Biggest Personal Challenge: To keep and maintain the passion in professional and personal dealings.

What to Watch For: A marriage of composites. The best elements of aluminum, wood, vinyl and fiberglass will be blended in a form suitable for regional climates, giving back regional character to products.

Personal Legacy: That I was up front, fair and honest.

Tell Our Readers: Balance. Enjoy your work and enjoy your recreation. It is extremely difficult to enjoy one without the other.

 

wpe19.jpg (15695 bytes)Wayne Toenjes

President, Major Industries, Wausau, Wis. Age 50, B.A. University of Minnesota, M.B.A. Ohio University.

Experience: Seven years in the glass industry. Previously – medical equipment, store fixtures and computer power supplies.

Heroes: Struggling entrepreneurs.

Pet Peeves: OSHA’s negative approach to employee safety.

The Next Decade: Steady growth due to increased interest in daylighting.

Biggest Industry Fear: Excessive and uninformed restrictions concerning the percentage of glass used in a building’s design due to code.

Biggest Personal Challenge: Accepting my age and learning to relax.

What to Watch For: Agency bureaucrats creating ‘politically correct’ regulations that prevent architects and building owners from using the natural beauty of glass.

Personal Legacy: That I was, most importantly, fair and I tried to take less than I contributed whenever possible.

Tell Our Readers: We work in a great industry because our products allow people to experience natural light and the beauty of the outdoors.

Robert Tunmire

President, Glass Doctor, Waco, Texas Age 41.

Experience: Two and one-half years in the glass industry. Previously – 25 years franchising industry, 23 years franchise servicing industry, carpet and restoration, plumbing, electrical and heating and air.

Heroes: Jesus Christ and Patrick Morley.

Pet Peeves: People being late.

The Next Decade: The glass industry will continue to go through consolidation and become a more complicated business facing possible regulations.

Biggest Industry Fear: Pricing and changes in distribution channels of glass.

Biggest Personal Challenge: A team that continues to grow personally as fast as the business environment is changing.

What to Watch For: Change in the marketplace distribution due to regulation and personal issues.

Personal Legacy: Helped everyone I came in contact with have a richer and fuller life.

Tell Our Readers: The glass industry is a great industry to be involved in, better then ever if you are in the right position.

wpe1A.jpg (15072 bytes)James Bradford

President & CEO, United Glass Corporation, Kingsport, Tenn. Age 53, B.A. University of Florida, J.D. Vanderbilt University School of Law, Advanced Management, Harvard University Graduate School of Business.

Experience: 17 years in glass industry. Previously – 11 years of private law
practice.

Heroes: Anwar Sadat, Winston Churchill and R.D. Hubbard.

Pet Peeves: Tardiness and people who aren’t self-starters.

The Next Decade: Service as the predominate buying factor, a dramatic break in the supply chain (which is e-business led) and further consolidation.

Biggest Industry Fear: Satisfaction with the status quo and a belief that price is a means of expanding market share.

Biggest Personal Challenge: Driving change, balancing the need for patience with the personal desire to see things happen more quickly, and working to achieve the goal I believe is possible for the industry.

What to Watch for: Further consolidation but simultaneous diversification into complimentary products and services – delivering a package or system to the
customer.

Personal Legacy: Integrity and honesty are acceptable characteristics in the business environment we live in.

Tell Our Readers: Know the costs and profit of every segment of your business; focus on what makes your business unique.

 

wpe1B.jpg (16227 bytes)Russel J. Ebeid

President, Glass Division, Guardian Industries Corp., Auburn Hills, Mich. B.S. in Electrical Engineering, Kettering University, M.S. in Industrial Engineering, Wayne State University.

Experience: 30 years in glass industry. Previously – maintenance and engineering supervision in the automotive industry.

Heroes: People who have strong family relationships.

Pet Peeves: People who are vexations to a winning spirit.

The Next Decade: For the glass industry, it will be the most exciting since the 1970s when there was the proliferation of the float glass process. This historically stodgy industry will see a fast changing landscape of companies, an irreversible change away from a commodity structure, and unique functional technologies which will reincarnate and significantly increase the use of this age-old unrivaled substrate.

Biggest Industry Fear: Whether this industry can develop people who can intelligently handle the myriad of opportunities that will occur with a ‘feel’ of the marketplace rather than doing it solely by the “numbers.”

Biggest Personal Challenge: To develop captains who can navigate the local situation with a global matrix.

What to Watch for: The industry should keep their eye on the steak instead of the sizzle. In this age of ‘clicks and bricks,’ substance, form and function will never be out of fashion.

Personal Legacy: A principled coach who served his team by aiding them in developing their individual attributes toward a common goal.

Tell Our Readers: Cast aside the transgressions and irregularities of the industry’s past and get ready to participate in the glass trade’s greatest ride since the invention of the E- ticket at Disney World.

 

wpe1D.jpg (10087 bytes)John Hossli

President, Hafele America Co., High Point, N.C. Age 50, University of Wisconsin-Milwaukee.

Experience: Eight years in glass industry. Previously – automotive aftermarket manufacturer, furniture and builders hardware distribution.

Heroes: Colin Powell, John F. Kennedy and Hank Aaron.

The Next Decade: New supply chains consisting of innovative suppliers and their partners, extending to the owner/consumer, allowing for greater variety and selection of products and services.

Biggest Industry Fear: Closed mindedness, resistance to change.

Biggest Personal Challenge: Trying not to please everyone.

What to Watch For: Design, Design, Design.

Personal Legacy: He listened.

Tell Our Readers: Listen to customers, internal and external, and dare to be different.

 

wpe1C.jpg (2947 bytes)Ted Hathaway

President & CEO, Oldcastle Glass Group, Santa Monica, Calif. Age 45, M.B.A. Columbia University Graduate School of Business.

Experience: Ten years in glass industry. Previously – mergers and acquisitions and corporate development.

The Next Decade: Change and further consolidation at primary and fabricator levels.

Biggest Industry Fear: Severe decline in construction-related spending.

Biggest Personal Challenge: Continue the growth and success of Oldcastle Glass Group.

What to Watch For: Higher energy costs, which should ultimately benefit high-performance glass demand.

Personal Legacy: People who worked with me achieved their goals and realized their potential.

Tell Our Readers: As an industry, we have promising new solar control products which require sustained marketing efforts to architects and building owners. The industry has to better communicate the virtue of glass as a high-tech building product.

 

wpe1F.jpg (12227 bytes)D. Roger Kennedy

President & CEO, AFG Industries Inc., Kingsport, Tenn. Age 52, B.S., East Tennessee State University.

Experience: 20 years in glass industry. Previously – 11 years in accounting, sales and marketing with second largest printing firm in United States.

Heroes: R. D. Hubbard, Alan Greenspan and all teachers.

Pet Peeves: People who are late for meetings, people who won’t take a position on issues and unproductive meetings.

The Next Decade: More consolidation at the primary and secondary level. Many more new products, and more business-to-business interaction via the Internet.

Biggest Industry Fear: That our financial returns don’t justify investment in new technology and equipment. Plus, not being able to attract bright, young people to our business.

Biggest Personal Challenge: Transforming AFG from a historical commodity center based company to a company focused on value-added products.

What to Watch For: More technically advanced products, more consolidation, continued pressure to reduce costs, continued tough labor market. Also E-business will impact us all.

Personal Legacy: I was part of a team that transformed AFG into the industry leader in value-added products and service.

Tell Our Readers: AFG is positioning itself to be a leader in new products and enhanced service. Our focus on E-business will be customer-driven. Also, we as an industry, need to find a way to leverage the fact that glass is the best value in all building products.

 

wpe20.jpg (26578 bytes)William F. O’Keeffe Jr.

President/CEO O’Keeffe’s Inc., San Francisco, Calif. Age 60.

Experience: 25 years in glass industry. Previously – mechanical contracting.

Heroes: Chuck Yeager, Thor Heyerdahl and Robin Williams.

Pet Peeves: Parking.

The Next Decade: Consolidation of distribution, more litigation.

Biggest Industry Fear: Too much dominance of the United States market by foreign products.

Biggest Personal Challenge: Retiring.

What to Watch For: A better way to provide timely payments to subcontractors while still providing protection to all the construction partners.

Personal Legacy: I spoke my mind and enjoyed having a good time.

Tell Our Readers: When you’re starting to be considered for “Most Influential” it’s time to retire. I am excited by the ‘information super highway,’ which will provide better service and value to the consumer. E-commerce is definitely part of our future. The only other thing that comes to mind, is that I don’t think there is any other industry as interconnected as the glass industry, everybody knows everybody and no one ever leaves. Hi to all.

 

wpe21.jpg (8964 bytes)Jerry C. Wright

President, AAA Glass Company Inc., Fort Worth, Texas Age 52, B.B.A. Texas Wesleyan University.

Experience: 22 years in glass industry. Previously – home building, land development, aggregate processing, and sales with Motorola.

Heroes: Mom and Dad and mother-in-law and father-in-law.

The Next Decade: Serve more customers with enhanced products. There should be more products to offer than we can picture today. Just imagine the ability to stay in touch with every customer everyday at lower costs than ever and to sell more glass products every year. Packaged training will be offered for every product and service at the touch of a button.

Biggest Industry Fear: Lack of trained workers to deliver the installations, fabricate, install, measure and be customer oriented. Of concern, is competent management and responsible leaders of good character.

Biggest Personal Challenge: To be a leader who wants responsible men to stand up to be counted as role models of integrity. A desire that AAA Glass be a leader in the glass industry in Texas.

What to Watch For: The industry should be proactive in the marketplace instead of reactive. Let us not be lulled into the attitude of complacency that we cannot improve. Also, the company may remain static, but that can cause one to assume that the momentum of the economy will move many of us forward. However, we should be mindful that we have a high calling to be diligent stewards of good times and trying times.

Personal Legacy: To be remembered for my faith in God and my belief in planting seed in others so that they might succeed.

Tell Our Readers: Reward follows success. Be a star where you are, bloom where you are planted, become irreplaceable. Challenge each other every day in our faith and our family ties, and become a diligent steward of our blessings.


USG

Copyright 2000 Key Communications, Inc. All rights reserved. No reproduction of any type without expressed written permission.