Volume 37, Issue 3, March 2002

People

A Minute with ...
    Mike Descoteaux
  
E-skylight.com
      Waterboro, Maine



For almost two years, e-skylight.com has been serving the construction industry with its online capabilities, allowing users to point and click their way to creating skylights. Mike Descoteaux is the companyís e-commerce manager who managed the development of the website. E-skylight.com is a sister company of Architectural Skylights Inc. Both are located in Waterboro, Maine. 

Q: What was the inspiration behind the launch of e-skylight.com?

Internally, we had developed a CAD program that allowed us to develop 3-D CAD models, which could pull the material requirements. The company president and other members of senior management thought a natural application would be to bring the process online.

Q: What were some of the obstacles you had to face in the development?

We wanted to make it as user-friendly as possible. We also had to put in parameters so users would be unable to enter something that violates codes or engineering rules.

Q: Now that the site has been up and running for a couple of years, what is your favorite aspect of it?

The fact that it is [open] 365 days a year, 24 hours a day, seven days a week. People can access it at any time in any time zone. They donít have to wait for us to get back with them with the quote.

Q: Whatís the most challenging aspect of maintaining an interactive construction website?

Getting people to get online and try it out. People are always taken aback that thereís no one to talk to, but they can e-mail us, call us or fax us if they need to. The customer service side is very important, and sometimes [customers] need the re-assurance that there actually is someone behind the curtain. 

Q: Did you have other web experience prior to e-skylight.com?

My background is in marketing, and Iíve been involved in web development since the early 1990s. Iíve seen the transition of a website being just a static catalogue to becoming a useful tool.

Q: What sort of growth plans do you have for the future of e-skylight.com?

In the coming year we will be adding more design options, opening up a full pallet of colors and more glass choices. We want to keep it ever-changing.

Q: What do you think is the most enduring quality of a website (whether it is an e-commerce site or a companyís homepage)?

Its usefulness as a tool. As a consumer, if Iím looking at a product on a website, I want to know as much about that product as possible. Especially if the goal is marketing to the construction market, the site needs to offer as much information as possible.
If you get the information on the website and make it available, the more likely that product will be specified. 

promotions
Pilkington Announces New Segment Leader
Pilkington North America of Toledo, Ohio, has appointed Richard J. McCurdy as business segment leader in its specialty glass products division. McCurdy has worked at Pilkington since 1988, most recently as manager of process technology at Pilkington's Ottawa, Ill., facility, which manufactures Pilkington Activô self-cleaning glass.

McCrady's new duties include marketing, promotion and sales of the specialty products division at Pilkington, including TECô electrically conducive and OptiTECô anti-reflective products for use in photovoltaic, display, refrigeration, appliance and electrochromic applications.

AFG Promotes Trupiano to Sales Manager
AFG Industries Inc. of Kingsport, Tenn., recently announced the promotion of Gus Trupiano to Western regional sales manager for the company's primary glass division. 

The former "AFG Salesperson of the Year" as well as AFG sales representative for New York, Chicago and Memphis territories, Trupiano brings more than 16 years of sales experience to the position. Trupiano's new role will focus on managing the field sales effort in the Western United States, major account management and new business development for the company.

Kreh Named PPG Treasurer
Susan M. Kreh has been named treasurer of Pittsburgh-based PPG Industries. Previously, she served as general manager of the optical monomers and coatings business. In her new role, Kreh replaces Daniel Kiener, who left the company in December.

Robinholt Named Vistawall's Central Region Sales Manager
Vistawall Architectural Products of Terrell, Texas, has announced Terry Robinholt will serve as its new central region sales manager. Prior to this position, Robinholt served as the company's central region district sales manager. He has been with Vistawall since 1984. 

robinholt Terry Robinholt

on the move
Gorell Appoints New Field Sales Manager
Gorell Enterprises Inc. of Indiana, Pa., has promoted Michael Knight to the position of field sales manager. Previously the regional sales manager for the Mid-Atlantic region, his new position will entail providing training and sales support to the manufacturer's regional sales managers. "Mike has managed several of Gorell's key accounts and has consistently demonstrated his managerial abilities," said vice president of sales Tyson Schwartz. "I'm confident that this experience will enable him to excel at his new position."

Bostik Findley Appoints Territory Manager

Bostik Findley Inc. of Middleton, Mass. recently appointed Greg Jones to the position of group territory manager responsible for the sales of industrial products across a seven-state region. 

  Greg Jones

Most recently a sales manager with the adhesives company Chembar Inc., Jones brings much sales experience in the adhesives and industrial supply to Bostik Findley Inc.'s construction & distribution division. The recipient of numerous professional honors for sales achievement, Jones will be overseeing sales and marketing efforts throughout Ohio, Indiana, Michigan, Kentucky, West Virginia, Western Pennsylvania and Western New York. 

kudos
Dwyer Group CEO Wins Top Honors
The International Franchise Association has honored the Dwyer Group president and chief executive officer Dina Dwyer-Owens with its Bonny LeVine Award "for her unceasing efforts to mentor other women who seek careers in the franchising sector." The award is bestowed upon a female franchisor or franchisee that has demonstrated ability by her contribution to the growth of the business.

associations and councils
BOMA Names New Vice President

DEBCROSS Deb Cross

The Building Owners and Managers Association International (BOMA) has named Deb Cross, MBA, CMP, and previous executive director of BOMA/Ottawa, to the position of vice president BOMA Canada. As executive vice president, Cross's primary goals are to strengthen communications between BOMA Canada and the local association's leadership, to advance several advocacy issues and to build BOMA Canada's infrastructure of volunteer resources.

Kempthorne To Take Over CSI Chapter Presidency
Previously first vice president of the Fort Lauderdale, Fla., chapter of the Construction Specifications Institute (CSI), Bradley Kempthorne, a senior consultant with IBA Consultants, has recently been named president of the Fort Lauderdale CSI chapter.

The institute provides technical information, continuing education and product shows to enhance communication among all disciplines of nonresidential building design and construction.

"It is my goal to continue the growth of this organization and to foster the programs that have helped the organization grow," said Kempthorne.

Tangye Named ICC's First CEO; ICC Announces New Executive Team and COO
The International Code Council (ICC) announced the appointment of William J. Tangye, P.E., as its first chief executive officer (CEO). Rodney A. Blane, C.B.O., chairman elect of the ICC, made the announcement at the Building Officials and Code Administrators International (BOCA) annual meeting, September 19 in Cincinnati.

Tangye has served as the CEO of the Southern Building Code Congress International Inc. (SBCCI) since 1982, and is responsible for the complete operation and management of that corporation. Prior to joining the SBCCI in 1975, he served as director of field engineering at BOCA.

In addition, the ICC has also announced three senior vice presidents: Terry Leppellere, PE, president of BOCA; Les Moran, corporate vice president of the International Conference of Building Officials (ICBO); and Dominic Sims, CBO executive vice president of SBCCI. 

Likewise, Bob Heinrich, PE, executive vice president of the ICBO has been named chief operating officer for the ICC.

NFRC Makes Board Changes; Bids Retiring Members Farewell
The National Fenestration Rating Council's (NFRC) board of directors has elected Tony Rygg of the California Energy Commission to serve as its chairperson. In addition, the board named Randy Van Voorst as vice chairperson, Garrett Stone as secretary and Roland Temple as treasurer.

In addition, the following three members of the board retired: Bill Lingnell of the Insulating Glass Manufacturers Association; Steve Selkowitz of the Lawrence Berkeley National Laboratory; and Carl Wagus of the American Architectural Manufacturers Association. They were replaced by: Dariush Arasteh of the Lawrence Berkeley National Laboratory; Jim Larsen of Cardinal IG; and Marvin Stover of Mikron Industries.

Screen Manufacturers Association Announces New Senior Officers
The Screen Manufacturers Association (SMA) recently elected its senior officers to serve through 2002. Robert D. Williams, president of Rite Screen Inc., will serve as SMA's president and James W. Guilliford, group president of Quanex Inc.'s engineered products division will serve as vice president.

jguilliford James Guilliford

Other elected officials include: Alan Gray, national sales manager of Phifer Wire Co., treasurer; and Frank S. Fitzgerald, CAE, was reelected executive vice president. 

agray Alan Gray

New members of the board to serve through 2004 are Mark A. DeZwarte, president, Alumaroll Specialty Co., and Gray. 

deaths
Founder of Herzog Glass Co. Dies
Robert E. "Bob" Herzog Sr. of Seattle, the founder of Herzog Glass Co. and Herzog Aluminum Co., died January 17, 2002. Herzog was a life member of Local 188 Glaziers, Painters & Allied Trades. He is survived by his wife, Eileen; three sons, Bobby, John and Ron; a daughter, Christine Cramer; three daughters-in-law, Julie, Sharon and Sheila; nine grandchildren, Robby, Heidi, Adam, Alicia, Justin, Brett, Zachary, Tavis and Brian; a granddaughter-in-law, Katie; and a sister, Joan Biggs. 


USG

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