Sterling Glass Inc. of Buffalo, N.Y., has earned North American Contractor Certification (NACC), becoming the 44th glazing contractor to achieve the credential. NACC is an ANSI-accredited, award-winning certification that empowers architectural glass and metal contractors to adopt standard best practices for business, safety and quality.
“NACC provided a thorough investigation of our company and processes,” says Sterling Glass vice president Bradley Johnson. “The self-evaluation component, making us look at our own performance, was worthwhile. The program forces us to be more precise. It will make us more productive and profitable, and also better at what we do.”
Johnson spearheaded the certification process internally, aided by Sterling Glass quality control manager Charlie Schwartz and owners Martin Loughran and Kevin Loughran. The company’s human resources and production teams were also involved. The group worked with NACC administrators to undergo a series of assessments and implement standard written documents, including a quality management system. To maintain certification, Sterling Glass will be reevaluated annually.
Glazing contractors can earn the NACC credential in one or more of six operational categories based on the company’s focus of work. Sterling Glass earned NACC in all six categories: interior and entry systems, building envelope low-rise, building envelope high-rise, active glass, guardrails and service work.
“NACC recognizes contractors that utilize industry best practices for installation, giving peace of mind to building owners, design professionals, general contractors, and insurers. NACC reduces stakeholder risk by providing verified evidence of a contractor’s adherence to the highest industry standards and best business practices,” says NACC program administrator Jeff Dalaba,
Sterling Glass is New York’s sixth glazing contractor to earn the credential.