The entrepreneurial success story of Crystal Window & Door Systems and its top executives, the father-and-son team of CEO Thomas Chen and COO Steve Chen, is among the stories featured in the third season of Crain’s New York Stories television show.

The weekly program, which airs on the New York City Life regional cable network, highlights entrepreneurs across the city’s five boroughs. Crain’s publisher Jill Kaplan hosts the show, interviewing business owners on location to learn about their triumphs and struggles.

During the interview, Thomas Chen told his story of arriving in America in 1982 and working a variety of jobs, including as a part-time contractor installing residential window guards. As customers began requesting replacement windows at the same time, Chen segued to window fabrication, and Crystal Window & Door Systems was born. Today the company sells 20 product lines nationally, has more than 500 employees and has expanded its capabilities with production facilities in Chicago, St. Louis, Riverside, Calif., and northeast Pennsylvania, in addition to its headquarters and flagship manufacturing facility in New York City.

Also during the episode, Steve Chen, who has been managing the day-to-day operations at Crystal and its subsidiaries for the past 10 years, accompanied Kaplan on a tour of the company’s flagship factory in Queens, N.Y., explaining the various equipment lines, production processes and options available with Crystal’s many vinyl and aluminum products.

Watch the video below: