Educational Program

Thursday, November 8, 2018

8:30 a.m. – 9:15 a.m. – Meeting Room 202
Welcome and Midwest Economic Update

Start your day off with a warm welcome and hear what the next two-days of education look like. Submerge yourselves into industry matters and kick-start your day to make the most of all that this year’s Glass Expo Midwest™ has to offer. This session then takes recent industry specific research and provides up-to-date information on the region’s economic standing. The expert speaker will provide a forecast of what the region can expect in commercial and residential building and glass and metal usage and what to anticipate as a result of market shifts. Learn what these shifts mean for current and future business moves you might wish to make. Special emphasis will be made on the Midwest, Chicago and Indy.

Faculty:  Nick St. Denis, director of research for Key Media & Research.

9:15 a.m. – 10:15 a.m. – Meeting Room 202
Decorative Glass: Benefiting From Graphic Imaging (1AIA LU)
Decorative glass, graphic images, there are so many products and details to learn. Start your journey here or continue earning your education units by attending this session. Learn how to identify the most common types of graphical glass products. Come away with an understanding of performance characteristics of the various production methods and technologies. Ask the right questions so you’re able to qualify the manufacturer of products you wish to partner with. Finally, ensure you are able to provide the necessary source materials to the manufacturer in the correct format with required quality levels.

Faculty: Bernard Lax, CEO of Pulp Studio.

10:15 a.m. – 10:30 a.m.

10:30 a.m. – 12:00 p.m. – Meeting Room 202
Trends in the Glass & Glazing Industry
The commercial and residential construction starts have been booming in certain regions. See how construction trends are faring and what they will mean to you and your bottom line. Learn from industry expert Richard Voreis what you need to be monitoring, find the ways to make it work for you and continue to forecast the coming years. Topics include:
• Special emphasis on exterior building envelope and
interior space;
• Trends in architecture (glass, architectural aluminum
products, etc.);
• Trends in new and remodel construction;
• Major industry challenges; and
• Importance of change.

Faculty: Richard Voreis, chief executive officer of Consulting Collaborative.

12:00 p.m. – 12:15 p.m.

12:15 p.m. – 1:15 p.m. – Meeting Room 202
Brown Bag Lunch – Millennials: Hiring Them and Selling to Them
Bring your own lunch and come sit in on this timely presentation which focuses on two areas: millennial employees and customers and how to find and keep both. You’ll learn characteristics of millennials, where to find employees, and strategies used to keep them. Then you’ll learn the characteristics of millennial buyers, where to find them, how to appeal to them and what attributes they value. Be sure to learn about the largest generation in the United States. With a current population of around 79 million, the millennial generation is expected to grow to 81 million over the next 20 years, according to the Census Bureau’s latest estimates. They are your future.

Faculty: Daniel Snow, manager of®, and Casey Flores, account executive for Key Media & Research.

1:30 p.m. – 3:00 p.m. – Meeting Room 202
C-Suite Changes Coming in the Contract Glazing Industry
No, we don’t mean personnel changes but rather compelling and disruptive trends that will change how the contract glazing industry obtains, bids and executes work. This session, led by two of the most knowledgeable authorities in the contract glazing business, will discuss the developing changes in channels to market, customer base changes and more. A not-to-be missed session due to the importance of the subject.

Faculty: Attila Arian, president of Schüco USA and Lyle Hill, president of Keytech North America.

3:30 p.m. – 5:00 p.m. – Meeting Room 202
Challenges to Successful Cleaning & Maintenance of Glass Surfaces

From failed insulating glass units, glass corrosion, concrete runoff and hard water deposits to construction related debris, storage issues and condensation ghosts; everyone from glass companies to window cleaners often face glass related issues that seem to be insurmountable. The objective of this seminar is to take one small step in demonstrating there is hope for addressing that which appears to be overwhelming and optimism for explaining that which looms as unexplainable.

Faculty: Paul Düffer, Ph.D., noted authority on glass and glass cleaning, who retired from PPG Industries’ research and development department after 31 years.

Friday, November 9, 2018

7:30 a.m. – 8:00 a.m. – Meeting Room 202
Coffee with Dustin: Finding Quality Workers
The skills gap has been a topic on the table for a few years now, but there are quality workers available. Come hear from someone who has felt your pain points, and is even willing to do so in front of millions of viewers. Let Dustin walk you through some tips and share his insight on places to look, ways to entice and how to bring those top-notch individuals to your job sites.

Faculty: Dustin Anderson, owner of Anderson Glass in Waco, Texas.

8:00 a.m. – 9:00 a.m. – Meeting Room 202
Designing Safer Glass Railings with Laminated Glass (I AIA HSW LU)
Incidents of falling glass from exterior balcony railings in high-rise condominiums have resulted in new standards and building code requirements that address post-breakage performance of glass.  While tempered glass is an approved safety glazing material, it does not provide glass retention after breakage.  As a result, many railing specifications are calling for laminated glass to provide safety from falling glass.  This presentation will examine the safety concerns around glass in railing systems and the new building code requirements that address the use of these systems.  The results of impact testing will be presented.  In addition, the need to verify the compatibility of sealants and grouts, and lamination quality will be discussed.

Faculty: Mark Jacobson, market manager – North America of Kuraray America, Inc.

9:00 a.m. – 10:30 a.m. – Meeting Room 202
You Say More Than You Think
Do you want to be bulletproof at work, secure in your relationship, and content in your own skin? If so, you do not want to miss this prime opportunity to learn strategic and quality skills in the workplace and beyond.

Janine Driver is a popular media guest, with appearances on shows including Dr. Oz Show, Anderson Cooper, NBC’s TODAY and NBC’s Weekend TODAY, FOX News, and CNN’s Larry King Live. Sit in on this award-winning keynote seminar, You Say More Than You Think, as body language expert and best-selling author, Driver, teaches you essential methodologies on reading and using body language for your advantage.

Whether you are looking to influence others, seize opportunity, establish rapport, negotiate business deals or detect deception, these helpful guidelines from Driver are designed to be used as tools to improve your business bottom line.

About Janine Driver: Janine Driver is a New York Times best-selling author of “You Say More Than You Think,” and an international trainer and keynote speaker providing salespeople, professionals, and executives with cutting-edge, scientifically based communication tools on how to win new business, increase sales, improve selection of salespeople and staff, and generate a significant return on investment. 

*Schedule is subject to change. Visit the site for the latest updates.