Jay Marshal

After more than 28 years with Mapes, Jay Marshall retired from the company on January 1, 2021. He joined Mapes Industries in May 1992 as a sales representative after his previous employment with Kawneer. Marshall was named sales manager in 2001, during which time he was involved directly in the development of many of the company’s products.

He was named president of Mapes Panels in October 2005 and served in that role for more than ten years, a period of unprecedented growth, according to the company.

“It’s hard to overstate the void his absence will leave. And while our team is up for any challenge, we all realize that it won’t be a small task to replace the grace, leadership, positivity and knowledge that Jay provided us during his tenure,” reads a company statement. “Always up for a challenge, his commitment to the needs of our customers was unrivaled. He rarely said ‘no’ and consistently went the extra mile to find solutions to unique problems. His modus operandi was to treat a customer’s problem as if it were his. This approach became the centerpiece of Mapes’ culture and his example has become the template for how we approach relationships with our partners. His legacy at Mapes includes many tangible evolutions and improvements to our product and services, but it’s the intangible example he set for us that will be the most impactful going forward.”

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