Key Media & Research (KMR) is committed to protecting the privacy of the information you share with us when you access and use our websites, applications, products, events, services and other brand offerings (Services).
This policy describes how we collect, use and share the personally identifiable information (PII) you provide to us when you register, contract or contact us to receive Services. This policy may be supplemented by additional privacy terms or notices disclosed to you in connection with your registration for or receipt of Services and may be changed at any time.
We collect PII and/or anonymous information from you in the course of your use of the Services. That includes information you provide to us when you subscribe or register for any of our digital, in-person or printed products, services, events, or offerings; sign up for newsletters or promotions; participate in a survey; purchase a product or service; use one of our mobile applications; post comments; and/or otherwise communicate with us or interact with the Services.
Once you have registered or otherwise interacted with us, we create a profile for you. We keep your profile up-to-date by adding information about your registrations or subscriptions, the events you attend, the content you access, how you interact with our offerings, and the like. In order to offer you a more consistent and personalized experience in your interactions with us, information collected through one KMR Service may be combined with information obtained through other KMR Services.
We also may receive information about you from external sources that are not affiliated with KMR and add that to the information you have provided to us. For example, we may expand our communities by acquiring names and contact details from other sources that compile contact information. This information might be public information or data you provided to others with authorizations to share it with third parties.
Automatic Collection Technologies
We use information gathered through these tools for trend analysis and system administration, to gather broad information about our audiences and their geographic locations, and to otherwise improve the Services. By allowing us to understand how you use our Services, these tools can help us provide you with a better, more relevant online experience.
You may set your browser to block all cookies, including KMR cookies, while using our Services (in which case some aspects of the Services may not function properly), or you may set your browser to block third-party cookies and allow first-party cookies, which would allow us (but not third parties) to collect such information. Please refer to your browser’s documentation if you wish to block some or all cookies, web beacons, and/or similar tools.
We reserve the right to use new technologies, as they become available, to gather additional, relevant information from our users and improve our Services and your experience of them.
How We Use Your Information
We may use information about you:
- To provide you with Services and information that you have requested from us or that we think may be of interest to you;
- To send account notices or otherwise manage your account, respond to requests, inquiries, comments or concerns;
- To offer you customized content and individualized personalization of the Services to make them more relevant to your professional interests and responsibilities;
- To ask for your input to help in our research about our services;
- To contact you with information about, and provide invitations for, products, services, events and research opportunities – ours and other companies’ – directed at your professional interests and responsibilities; and/or
- To give suppliers in our communities a limited opportunity to find you: We make contact data, including email addresses, available in certain of our subscription-only databases. Note we do not sell your information nor provide it to suppliers directly.
By using KMR’s Services (for example, when you register for an event, subscribe to a magazine, request information, communicate with us, or use interactive portions of our sites and applications), you consent to our collection, use and sharing of your PII as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to receive information before we are able to send it to you.
You may opt-out of our email marketing lists by following the directions at the bottom of our emails. Please note that KMR has a number of brands and products and we allow you to opt-out selectively. To remove a specific email address from all of KMR’s marketing communications, you may send a request to email@example.com. If you wish to remove your email address only from a specific brand, please use the opt-out mechanism provided in emails you receive from such brand or contact the brand directly.
If you believe the information we have about you needs to be updated, please contact us so we can keep your information accurate. Any data that is no longer needed for the purposes specified in Information Collection will be deleted. If at any point you wish for KMR to delete information about you, you can simply contact us at firstname.lastname@example.org.
You may receive email marketing messages from us about other companies’ offerings as part of a business partner marketing program. To opt-out of a business partner marketing email program, you may follow the instructions at the bottom of any email we send you as part of the program.
Please note that opting-out of promotional mailings will not affect delivery of your subscription-based products, unless you select to suppress your email. If you suppress, that specific email will no longer receive any communication for any brands. If you wish to subscribe you will need to provide a new email for the correspondence.
To remove a specific phone/fax number from all of KMR’s marketing communications, you may send a request to email@example.com.
Access to Your Information
You have the right to request access to the information we have about you. Simply contact us at firstname.lastname@example.org and we will make sure to provide you with a copy of the data we’ve processed about you. In order to comply with your request, we may ask you to verify your identity. Then we will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee.
Disclosure of Your Information
KMR contracts with other companies to provide certain services on our behalf, including customer service, shipping, subscription fulfillment, research, analytics, list cleansing, postal mailings, email and fax deployment, telemarketing, and other information and business services. We only provide these companies with the relevant information required to perform their services and they are explicitly restricted from using any data received from us for their own marketing purposes.
We may also provide your information to third parties for marketing and/or analytical purposes as further described below:
Sponsors and Event Resources
Mobile marketing campaigns may involve your sending an email from your mobile device to KMR or a third-party campaign operator. An email or other response will then be sent to your mobile device. Opting to participate in this type of campaign is your choice. When you engage in these mobile marketing campaigns, KMR and the third-party campaign operator may collect and use your cell phone number, the name of your wireless service provider, images that you send using your cell phone as part of the campaign, and other relevant information.
Correcting and Updating Your Information
If you are a registered subscriber/user, you can access your account information and make corrections or updates upon log-in. The accuracy of such information is solely your responsibility. You may also separately contact us to request access to other PII about you which is in our possession. If you request to deactivate your account or delete your PII, we will endeavor to fulfill your request but some PII may persist in back-up copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations.
We use a variety of technical, physical, and administrative security measures to secure the confidentiality of your PII and to protect it from loss, misuse, alteration, and destruction. However, due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties or by government agencies. You remain responsible for protecting your user name and passwords and for the security of information in transit to us over the Internet.
Other Important Information
KMR reserves the right to access and disclose PII to comply with applicable laws, government requests, court orders and other legal requirements, or to investigate alleged or suspected fraud or violations of the terms and conditions governing our Services.
As new products and services are offered or as existing products and services are improved, we may need to update this policy. When we do so we will post the changes here. For material changes we may also email our registered users with the new details. We encourage you to review this policy from time to time to stay informed about how we are protecting the PII you provide. Your continued use of our Services covered by this policy constitutes your consent to the practices in place at the time of your use.
How to Contact Us
If you have any questions, comments, or requests regarding this policy or our processing of your information, please contact email@example.com or write/call us at:
Key Media & Research Customer Service
11 Hope Road, Suite 111-312
Stafford, VA 22554