R.E. Krug Corp. of North Tonawanda, N.Y., is the first glazing contractor in the Buffalo, N.Y., metropolitan region to earn North American Contractor Certification (NACC).

NACC is the only ANSI-accredited, third-party credential that recognizes architectural glass and metal contractors for competency, business practices and industry-accepted guidelines for quality and safety excellence.

“Krug continually tries to evaluate our operations and safety controls and implement programs to reduce risk and make our organization the finest in the industry,” says Thomas Quinn, R.E. Krug operations supervisor. “NACC reflects our commitment to quality. The process was a good way to see our weaknesses and strengths as a company.”

During the certification process, Quinn served as quality manager, working closely with R.E. Krug owner, Erik Chretien, NACC administrators and R.E. Krug employees to undertake the program’s assessment and implement a quality management system (QMS).

“The QMS is a good way to get as organized as we can, with every employee’s role defined and every procedure documented,” Quinn says. “We liked that the QMS is flexible and could be adjusted for the structure of our company. Now instead of individuals doing things a little differently, everyone follows the same standards.”

Glazing contractors can earn the NACC credential in one or more of six operational categories based on the company’s focus of work. R.E. Krug earned NACC in three categories: interior and entry systems, building envelope low-rise and building envelope high-rise.

When it earned certification on August 20, R.E. Krug became the fifth New York company and 40th in North America to attain the credential. Demonstrating a long-term commitment to NACC, R.E. Krug will be reevaluated annually to maintain certification, according to a press release.