Salem Flat Glass & Mirror has been around for eight decades and has sales in dozens of countries. Throughout that time, however, it has maintained its locations only in the United States.

That has now changed. The company recently announced it opened a facility in the Greater Toronto area.

“Our customer base is growing,” says Ann Greco, sales operating manager and owner of Salem Flat Glass & Mirror. “We wanted to offer additional inventory, and service and maintenance options for our Canadian customers and feel now is the opportune time for this endeavor.”

Salem Flat Glass & Mirror employee Josh Young at the company's new facility in Ontario.
Salem Glass & Mirror employee Josh Young at the company’s new facility in Ontario.

Previously, Salem used a “public warehouse,” where its inventory was held, and it paid for the warehouse’s services to pack and ship. “We visited and inspected on a regular basis but felt the need to expand and set up our own offices and warehouse situation,” says Greco.

The Ontario warehouse, located in Concord, will stock machinery and material handling equipment, as well as a line of diamond tooling and supplies for glass fabrication, including diamond wheels, core drills, felt polishing wheels and cerium oxide polishing compounds.

“Our Concord-based distribution facility will stock thousands of fabrication supplies, material handling products, machines and parts and will grow as our customers’ needs grow,” she says.

The location will serve all of Canada with a focus on the Eastern region, though “Salem’s goal is to expand its footprint across all of Canada,” says Greco. She adds that “order turnaround will be short and convenient,” with options offered for same-day delivery, customer pick-up and “the usual methods for shipping.”

The company has hired industry veterans, including regional and inside sales account managers, as well as operations personnel, to run the facility and service its customers.

This year, Salem is celebrating 15 years of being employee-owned. Its corporate office is located in Winston-Salem, N.C., and the company has warehouses in Winston-Salem and Los Angeles, Calif., in addition to the new Concord location.